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Ben & Jerry's

4.4

About this business

Values-led, Vermont-based ice cream company with locally owned and operated Scoop Shops, known for its euphoric flavors and commitment to using high-quality, responsibly sourced ingredients. 

Location details

638 Parkway, Gatlinburg, TN, 37738, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.4883 reviews
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Cario George's profile image
Cario George 
recommend  Recommended
2 years ago

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Malesela Darrel's profile image
Malesela Darrel 
recommend  Recommended
2 years ago

She did a great job, you so much deserve an accolades on this MRS Hendrick Jennifer . I can't explain myself right now what I received on my wallet was so great and surprising, an amazing huge amount was sent to me by trading with an expert like MRS Hendrick Jennifer . Always do your best, what you plant now you harvest later, I made $9,900 with just little amount of $1000, thanks to Mrs Hendrick Jennifer . for making that come through. Please all you have to do is to contact… See more 

Angela Beard's profile image
Angela Beard 
3 years ago

Just walked in was trying to decide what we wanted was told by the staff we needed to hurry. We were not in line yet and they were not busy. The guy whistled at us to look at him and told us to tell him our order. Treated us like dirt. We said we will not be treated like that and walked off. VERY RUDE!!! 

Heather Olson's profile image
Heather Olson 
recommend  Recommended
5 years ago

Allergies are a huge challenge when it comes to getting sweet treats in the summer for this little guy (he’s allergic to both peanuts and dairy). We were so impressed with the options offered and the well informed staff at the shop in Gatlinburg today. It was very obvious that they were well trained on allergies and it was so comforting. He was so happy. Thank you.❤️ 

Robin Farris Smith's profile image
Robin Farris Smith 
recommend  Recommended
5 years ago

Cause it’s yummy for the tummy! 

Luke Stamper's profile image
Luke Stamper 
recommend  Recommended
5 years ago

the wooden spoons suck, ice cream is still great. 

Bobby Lee McCulley's profile image
Bobby Lee McCulley 
recommend  Recommended
6 years ago

Horrific customer service. These people can’t make change. Instead of making it right, they just want to throw your money back at you. 

Ellen Ray's profile image
Ellen Ray 
6 years ago

way too expensive got ourselves an ice cream maker from Amazon, and it is amazing! 

Business response:

I don't know who you really are "Ellen Ray," but you are a cyberbully. You are hiding behind a fake FaceBook profile with no friends, pictures, real posts. Anyone who reads this recommendation should consider the source. 

Jodi Shores Thomas's profile image
Jodi Shores Thomas 
6 years ago

Awesome ice cream and service! Chocolate mint chunk, Strawberry, Carmel vanilla, and the best banana split ever! 

Business response:

Thanks for letting us know! We hope to see you again soon. ☮️♥️🍦 

Frequently asked questions about Ben & Jerry's

How is Ben & Jerry's rated?

Ben & Jerry's has a 4.4 star rating with 883 reviews. 

When is Ben & Jerry's open?

Ben & Jerry's is open now. It will close at 6:00 p.m.  

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