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Belmont Springs Water
- Water Purification Services
- Belmont, MA
About this business
Location details
36 Country Club Ln, Belmont, MA, 02478, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have experienced significant dissatisfaction with the customer service provided by this company. They have failed to make several scheduled deliveries and have not collected my empty bottles and dispenser after I terminated my account due to inadequate service. Despite arranging five separate pickups, they have missed all of them. I have contacted customer service daily to confirm the pickup schedule, and I am consistently informed that the collection will occur between 9:00 AM and 5:00 PM. Regrettably, after 12 days, no c... read more
I’ve had great service at my office and home for several years now. No problems at all. Being a route manager myself, I understand the difficulties with worker shortages, employees calling in sick or running late and how disruptive it can be for companies and customers alike. It’s hard to stay consistent in this ever changing culture and world. Everyone’s doing the best they can. Let’s take it easy on one another.
This company needs to be shut down!!!! On September 3rd signed up and scheduled a noon delivery for the equipment and two 5 gallon water for September 23rd. Apparently they can actually deliver anytime from 8am to 5pm and just leave it outside. Fine, rolled with the punches and lugged it in myself and try to set it up. Was having trouble and called customer service. Still had trouble and someone was supposed to bring a replacement and set up. Also new water because one it tasted extremely nasty and the gallons were so dirty.... read more
Nightmare from day one. Customer service is friendly enough but delivery has been inconsistent and frustrating. Not sure if there is a miscommunication between the distribution center and customer service or what the issue is, but it's been many years of having to call every couple of months or so due to empties not being picked up, delivery dates changed for some random reason so we don't have water for weeks, too many/too few bottles being left.
The worst they just dont show up anymore. 1 month later - Didn't show up for two deliveries however still trying to charge me, cancelled autopay because they are incompetent and I knew they would still charge me. Filed a AG complaint.called today they said they over charged me for seven months on the water dispenser but still couldn't confirm the account is closed and settled. All they could do is have the regional center call me and escalate it, which doesn't exist or even more incompetent. STAY AWAY FROM THIS COMPANY!!!!!!... read more
Frequently asked questions about Belmont Springs Water
How is Belmont Springs Water rated?
Belmont Springs Water has a 2 star rating with 145 reviews.
When is Belmont Springs Water open?
Belmont Springs Water is closed now. It will open at 9:00 a.m.
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