Bekele Genene MD

Unsatisfied 

on Wellness

11 years ago

I was so happy with the friendliness of this doctor. This provider has very little helpful information available online. I didn't really feel respected by the front office clerk. I do not like their billing practices, or lack there of when called and told by a receptionist that I owed money, but that they do not send out statements or invoices. So how would I know there was a balance due, and I like to pay my bills the day I receive them. She said I received something from my insurance company, but I explained I had not rece... read more

Unsatisfied 

on Wellness

11 years ago

I was so happy with the friendliness of this doctor. This provider has very little helpful information available online. I didn't really feel respected by the front office clerk. I do not like their billing practices, or lack there of when called and told by a receptionist that I owed money, but that they do not send out statements or invoices. So how would I know there was a balance due, and I like to pay my bills the day I receive them. She said I received something from my insurance company, but I explained I had not rece... read more

Anonymous 

on Wellness

11 years ago

Does this provider treat every client equally? Definitely, they make everyone feel equally respected and cared for Is this business handicap-accessible? Yes, it was handicap-accessible Were you able to get answers to simple questions from this provider without scheduling an appointment? Yes Did this provider listen to your input and concerns? Absolutely! This provider always listens carefully to what I have to say! Does this provider promptly return your phone calls? Definitely! They always call me back very quickly! 

Anonymous 

on Wellness

12 years ago

Do you feel that you could have received better service somewhere else? No, I don't think so Does this provider treat every client equally? Definitely, they make everyone feel equally respected and cared for Did you have to wait long after you arrived for your appointment? I had to wait for a little while. Did this provider wear an obnoxious cologne? No, they didn't wear any cologne Does this provider give unbiased advice? Absolutely! I always get sound, helpful, and completely unbiased advice! 

Anonymous 

on Wellness

12 years ago

Was this provider's office too loud? Not at all, it was very peaceful and quiet Was it easy to make an appointment with this provider? Yes Is this provider willing to pursue advice from other providers when necessary? Yes, they were willing to ask for advice when necessary Was this provider's staff friendly? No, they were rude Did this provider's staff seem to respect him/her? Yes, I could tell the staff respected him/her 

AMalteseMama 

on Wellness

12 years ago

Dr, Bekele basically saved my life. I went to him (a 19 mile drive but worth it) for a second opinion after another doctor said I had thyroid cancer and had to have my thyroid removed. He had me take a Sestimibi scan that uncovered, NOT thyroid cancer but lung cancer. If I had not gone to him I'd have had my thyroid out and a year or two later would have had inoperable lung cancer. He is obviously very attuned to what his patients need. Needless to say he became my doctor of choice. Unfortunately he no longer takes my insura... read more

Anonymous 

on Wellness

13 years ago

Did you leave the office feeling satisfied with your visit? Yes Was this provider's office clean? Yes everything was neat and sterile Was this endocrinologist's staff friendly? Yes, they went above and beyond Does this provider give unbiased advice? Absolutely! I always get sound, helpful, and completely unbiased advice! Did this provider listen to your input and concerns? Absolutely! This provider always listens carefully to what I have to say! 

Anonymous 

on Wellness

13 years ago

Does this provider treat their staff well? Yes, they treat their staff with respect Did this provider use excessive foul language? Not at all! They are always respectful and courteous! Did this provider leave you unattended for an extended period of time? Not at all! They were always present and attentive 

Anonymous 

on Wellness

14 years ago

Did this provider ever take personal phone calls while in the appointment room with you? He/she would never do that! Their full attention is always on me. Does this provider leave you on hold for a long time when you call? No, they are really great about answering the phone right away Was this provider's office easy to locate? Fairly Easy Did this provider answer all of your questions? Every question I had was answered thoroughly