Behavioral Health of the Palm Beaches

Heather Heffner 

on Google

3 weeks ago

Hi friends. Please take the time to hear me out. I recently started a journey to wellness. In my search for facilities Bhop came up in the feed as an option. Upon arrival I couldn’t believe the condition of this property. Filthy is an understatement! Here’s a few examples of my experience: Heavily stained towels and bedding. Standing dirty water on floors. Broken equipment including washers, sanitizer stations and soap dispenser were empty the whole time. The entire grounds is littered with discarded trash, cigarettes , wrap... read more

Professional Profile 

on Google

3 weeks ago

I am so so sad to hear of the state of this facility. I went there 5 years ago and it was my very first experience and I was so pleased with everything. Now, being in the recovery environment since, I am hearing such awful, dangerous and harmful things regarding negligence, lack of basic care and needs and supplies, staff who do not care about helping people, drugs are rampant, people dying from overdose and suicide, HIPAA being violated, people being able to just walk in from outside, no true therapy or any kind of real tre... read more

Dawn Hughes 

on Google

6 months ago

My husband had an awful experience here beginning the day he arrived. It was very disorganized. They didn’t offer most of the services listed on their website (and confirmed by phone prior to arrival) which was the whole reason he chose that place. No equine therapy, no faith based therapy, no biofeedback bed/therapy, no family therapy and he never got to use the pool. He was there for about a month and the only recreational therapy he received was one bowling outing. When we asked the therapist about the misinformation, he ... read more

Angela Muraco 

on Google

2 months ago

I cannot begin to tell how amazing these people are, they honestly go above and beyond! Even after you leave. Shout out To Jan! She was my counselor! Probably the best experience. Shout out Casey too from after care checks in with me. Thank you again 🫶🏼 

Stephen Williams 

on Google

8 months ago

I had a overall decent experience here. I stayed 30 days. Food is good and case management great too. But I don't like how the techs treat patients here and groups tend to be very surface level and don't get into much depth. You get what you put into though and my stay was overall good. Oh they are EXTREMELY disorganized too and none of the staff know what's going on. They lost my luggage...SERIOUSLY???