Behavioral Health Care Associates

name withheld 

on Wellness

8 years ago

I would give zero stars if possible. Received a bill for a test I specifically told them I did not want done if my insurance was not going to cover it. I did not sign any of the at least 3 authorization forms required. It was a $95 test. Now 2 months later I receive a bill for $2,001.00. Although, the person on the phone confirmed that I did not sign forms, says I still owe the money. Needless to say I will not be returning. 

name withheld 

on Wellness

8 years ago

I would give zero stars if possible. Received a bill for a test I specifically told them I did not want done if my insurance was not going to cover it. I did not sign any of the at least 3 authorization forms required. It was a $95 test. Now 2 months later I receive a bill for $2,001.00. Although, the person on the phone confirmed that I did not sign forms, says I still owe the money. Needless to say I will not be returning. 

Too Late 

on Wellness

10 years ago

I have had one experience with BHCA in which I was attempting to deal with severe depression and thoughts of suicide. It took so much effort on my part just to seek out help and admit that I was having serious issues. I picked BHCA based on their website and what they supposedly specialized in. After a brief 15 minute wait I was greeted by an Advanced Practice Nurse that listened to my situation and took notes. We spent about 30 minutes digging into why I was there, what I wanted to accomplish and a bit on causality. It was ... read more

Carole Cooke 

on Wellness

10 years ago

The provider at this facility was excellent. However, the provider is leaving the practice. I am not surprised, as the office staff was unbelievably frustrating to deal with. They "lost" one of my appointments, forgot to tell the provider that I had arrived, so I sat around the waiting room and she thought I was a "no show". When she finally saw me, she was horrified that they forgot about me. I called to confirm my next appointment (which I have learned is a requirement with these people) and I was told that my appointment ... read more

Anonymous 

on Wellness

13 years ago

Was this provider's office easy to locate? Absolutely! It couldn't have been easier! Did this provider seem up-to-date with the current advancements in their field? Yes, they were informing me of new advancements that were extremely recent Was there annoying music playing while you waited or during your visit? No, there was no annoying music Did this provider rush your appointment? Not too much, but somewhat