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Becker Automotive

4.7

About this business

Location details

2711 Hillsborough Rd B, Durham, NC, 27705, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 3:00 p.m.
Tue7:30 a.m. to 3:00 p.m.
Wed7:30 a.m. to 3:00 p.m.
Thu7:30 a.m. to 3:00 p.m.
Fri7:30 a.m. to 3:00 p.m.
SatClosed
SunClosed
4.775 reviews
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Rainner B.'s profile image
Rainner B. 
11 years ago

I've been a Becker Automotive customer for 15 years with 3 cars, the latest one a 19 year old 940. I wouldn't keep those Volvos this long if it wasn't for the help I've gotten from Neil and Frank over those years and can recommend them completely! 

Mike Y.'s profile image
13 years ago

very bad experience – LOOKOUT This place was recommended to me by a good customer of theirs from a few years back. Maybe they were good then but I took my car here because it was leaking oil. They charged me $2270 to fix it. The following week it was still leaking just as bad. Since we had trusted them, and for the money, it ended up running with the oil empty no doubt causing damage to the engine. I took it back and they said it would cost me another 1000 but they would do me a favor and only charge me 880. They said it was... read more

VBrickey's profile image
VBrickey 
13 years ago

awesome service! – They took my Volvo right in, fixed the convertible roof quickly! Very impressed with their service AND their "personal touch". Would highly recommend Becker's! (Thanks Frank!) 

urbancritic67's profile image
urbancritic67 
15 years ago

no BS. Honest work – If you own a Volvo, go to Becker. Honest, detailed, no funny business. In fact, if Mr. Becker can help you solve a problem over the phone, he'll walk you through it and allow you to avoid bringing it in. I've been taking my Volvo to them for about 4 years. 

Folkie's profile image
15 years ago

Bad experiences are Unusual – Neil Becker has been servicing my old 240DL wagons for about 15 years. He is basically an expert and has never been anything but honest. He understands I'm not rich so he only does the work that is necessary. I have had 2 times in 15 yrs where I had to take the car back in because of a glitch. They aren't magicians, they're mechanics. If you've had a bad experience I assure you it isn't typical. I realize how hard it is to find a trustworthy mechanic and how put off one can be if a first experie... read more

Jaybirdlad's profile image
Jaybirdlad 
16 years ago

Never had any problems with Becker. Always get good service, decent prices. – Neil Becker has serviced my roommate's Volvo 240 for the past 6 years. He and his staff work on Volvos almost exclusively and they know the little idiosyncrasies and problem areas in Volvos that it takes other mechanics hours and hours (i.e. MONEY) to diagnose. Neil is patient and helpful. Chances are if you call the shop you'll talk to Frank first. He's a little grumpy and curt on the phone, but don't let that scare you off. In person, he's a nice... read more

SyzygyLuv's profile image
SyzygyLuv 
16 years ago

Typical sleezy auto shop – I have been bamboozled by this auto shop TWICE! On both occasions, I was told that my problem was one thing (and spent hundreds of dollars), only to have it break again shortly after and find out that my problem was really something else. On both occasions, the shop refused to refund my money. This last time, I had them "fix" my air conditioning. After two days, it was blowing only hot air again. When my husband went to complain, the mechanic's response was: "If it was working when you drove away f... read more

Toney1's profile image
17 years ago

total bad experience – I took my 89 volvo 240 to this service center based on the reviews I read online. I will never go back! My car was running rough and stalling at red lights. I took my car there and the next morning I received a call saying it was fixed. They installed an air mass meter. Upon picking my car up I noticed that is was running the same. The bill was way over 400 dollars for the installation which was all of two bolts as well as the "new part". I took the car back and they said it was a air intake gasket. Up... read more

atravelor's profile image
atravelor 
17 years ago

Usually pretty good..... – I have used Becker a few times, and normally the service has been very good. Last time though was odd in that I had an appointment, left the car with them, and after a week I still hadn't heard anything from them. I finally had to have the car back and so I dropped by and they had not even started on it. They explained things had been crazy, which happens to everyone. I was just surprised they hadn't called or anything. These guys have been great for only doing what is really needed. They seem very... read more

Frequently asked questions about Becker Automotive

How is Becker Automotive rated?

Becker Automotive has a 4.7 star rating with 75 reviews. 

When is Becker Automotive open?

Becker Automotive is closed now. It will open at 7:30 a.m. 

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