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Beaumont Pediatric Neurology - Royal Oak
- Neurologist
- Royal Oak, MI
About this business
Location details
3555 West 13 Mile Road, Royal Oak, MI, 48073, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I could rate this place a zero I would . I’ve never felt so speechless and baffled. The receptionist who answer the phone was very impatient and unsure what to say when I called her and stated I was referred by my son pediatrician. She kept asking me what’s wrong with my son and why I needed an appointment? I continuously explained that I was unsure and that’s my reason gpe wanting to see a Dr. Very inexperienced when it come to parents with special needs . I will seek help else where
Can't keep appointments and can't tell me when the doctor is coming back.. very unprofessional
The receptionist was incredibly rude. My first statement was "my son's Dr sent a referral for him to see a neurologist". She asked why and I said "I don't know, you'd have to look at the referral but his only known diagnosis is autism.." she interrupted me speaking to say "we don't treat that!" Before I could tell her of his other suspected(but still undiagnosed) neurological symptoms. I followed up by saying "well, he has suspected seizures but it's not been diagnosed so I didn't think the Dr would write that on the referra... read more
* UPDATE* 9/17/2024 Yvette let out an exaggerated sigh after I called in and told her why I was calling. Following her sigh she then responded in a low voice that radiated lack of care and attention. As if she couldn’t care less on why I was calling. Totally off putting towards a parent calling in to make sure their child is getting the care needed. After that she pointed out how we have a video visit tomorrow and I can bring up my concern then. This office is unbelievable and truthfully the staff needs a lot of attention. I... read more
***** ATTENTION ***** A receptionist hung up on me today once I continued to ask for a manager. My son is Epileptic and I was calling to refill one of his seizure medications. The call was fine in the beginning but she stated that there were multiple pharmacies on file. I stated the only CVS Pharmacy that were using moving forward is in (Blank city & on blank street). Mind you there is only 1 CVS on that street and in that city. She replied so it’s on (blank mile?!). I said no it’s on ( Blank city & on blank street. She resp... read more
Frequently asked questions about Beaumont Pediatric Neurology - Royal Oak
How is Beaumont Pediatric Neurology - Royal Oak rated?
Beaumont Pediatric Neurology - Royal Oak has a 1.6 star rating with 22 reviews.
When is Beaumont Pediatric Neurology - Royal Oak open?
Beaumont Pediatric Neurology - Royal Oak is closed now. It will open at 9:00 a.m.
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