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BCU

3.5

About this business

From a humble beginning at Baxter Healthcare, to one of the nation’s Top 100 credit unions, BCU continues to grow. Serving almost 250,000 members in the United States and Puerto Rico, our goal is to empower members to find financial freedom. We are “Here Today For Your Tomorrow” meaning we are here for life’s journey and will offer members everything they need to experience a bright financial future. We are the fastest growing credit Union in 35 years, however, we still hold individual member satisfac... read more

Location details

4501 Colorado Blvd, Los Angeles, CA, 90039, United States

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WeekdayScheduleStatus
MonClosed
Tue8:00 a.m. to 3:00 p.m.
Wed8:00 a.m. to 3:00 p.m.
Thu8:00 a.m. to 3:00 p.m.
Fri8:00 a.m. to 3:00 p.m.
SatClosed
SunClosed
3.510 reviews
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Edgar Gallegos's profile image
Edgar Gallegos 
on Google
6 months ago

Easily the worst bank I have ever had. They closed their only branches near me in Northern California and when my debit card number was compromised, it took 5 months to get a replacement because there was a shortage. I had no other way to get cash or money out of my account. Each time I call the customer service they need specific information and I ask how to get to my member number (for example) and they say "I don't know I don't use our services". Absolutely the worst service consistently. Good luck getting anyone on the p... read more

Yen B's profile image
Yen B 
on Google
9 months ago

I was on hold to talk to someone for over an hr and the prompt said to push # to receive a callback, that option DOES NOT WORK! 

Eddie Nono's profile image
Eddie Nono 
on Google
a year ago
Christine Karesh's profile image
Christine Karesh 
on Google
a year ago

BCU is an amazing bank! The bankers at this location are very friendly, knowledgeable, and trustworthy. 

E J's profile image
E J 
on Google
3 years ago

horrible service. The workers got an attitude, sadly not uncommon for Glendale, Pasadena or hills of Burbank. First one has attitude for me not going to the door with a mask even though I'm fully vaccinated and I didn't know that location still required it never being there before. Then they refuse to do business with a check from their credit union and from a person who has an account there & owes money from a settlement. They escalated the situation when I was leaving back-talking to me, but obviously stopped the attitude ... read more

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Frequently asked questions about BCU

How is BCU rated?

BCU has a 3.5 star rating with 10 reviews. 

When is BCU open?

BCU is closed now. It will open on Tuesday at 8:00 a.m. 

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