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BCS Appliance Inc
- Appliances & Repair
- Elizabethtown, PA
About this business
Appliance repairs, warranty work, and service are all no problem for our licensed and insured experts. We also carry parts for all appliances. You'll always receive great prices and outstanding service that is GUARANTEED.
Location details
101 S Market St, Elizabethtown, PA, 17022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Extremely poor customer service!! I made an appointment for a Friday to have our dishwasher looked at as it was leaking. The man I spoke to on the phone said he couldn't give me a time for the day they were coming- they would call me "sometime Friday" and let me know when they'd be there that day. I agreed to the appointment, but a few days later called back to see if they could at least give me a 2-3 hour window in which they would be comoing to our house, as I had some things to do that day. The woman that answered the pho... read more
Impressed with BCS We could not be more happy with the customer service from start to finish. Our neighbors had BCS come out for a repair and they were happy with how quickly BCS was able to be at their home and with the work that was done. So when our dryer needed to be repaired we thought that we too would call BCS. They told me that the service man would call at a certain time, he did. And he arrived at our home at the time that he said he would. Within minutes, he had fixed the problem, explained his work, and how he cam... read more
Get quote in writing before arranging service! I called about a problem with my Maytag - spoke with a service technician. He explained that it was a water valve that was causing water to drain into my machine when it was not in use. We chatted about possibility of other issues and he said that when they came to install the part they would make sure that the drum was okay (as this apparently is sometimes a problem with my model). I was quoted $74.95 for the part, plus a service call of approximately $69.95 - if they needed to... read more
Be careful!! I agree with Rebecca U - get it in writing. They ended up replacing a $13 part and charged me $82 for labor. That part took about 10 minutes to put in but because they know how they do the 1/4 hr billing, the guy took his time to get to 40 minutes and added a cost to the repair. I'm not happy. This seems criminal to me!
dissatisfied customer the work and price was very good - but I had the service repair man come out to my house and look at my washing machine and gave me a price on the parts and the cost to repair it . He called and ask for a payment of 150.00 and I made the mistake of paying with a credit card and they added and extra 62.00. This is an extra 62.00 dollars. I called and talked to Steve and he said he quoted me 150.00 to 200.00 dollar. I must have been dreaming. So I will pay with a check next time.
Great Service Most of our appliances our Maytag and all have been purchased from this store. I have found that they have great prices and frequently run sales and offer rebates on the Maytags. Their service department is always prompt in responding to any problems that I may have normally within one to two business days the repair is completed.
Extremely poor customer service!! I made an appointment for a Friday to have our dishwasher looked at as it was leaking. The man I spoke to on the phone said he couldn't give me a time for the day they were coming- they would call me "sometime Friday" and let me know when they'd be there that day. I agreed to the appointment, but a few days later called back to see if they could at least give me a 2-3 hour window in which they would be comoing to our house, as I had some things to do that day. The woman that answered the pho... read more
Be careful!! I agree with Rebecca U - get it in writing. They ended up replacing a $13 part and charged me $82 for labor. That part took about 10 minutes to put in but because they know how they do the 1/4 hr billing, the guy took his time to get to 40 minutes and added a cost to the repair. I'm not happy. This seems criminal to me!
Impressed with BCS We could not be more happy with the customer service from start to finish. Our neighbors had BCS come out for a repair and they were happy with how quickly BCS was able to be at their home and with the work that was done. So when our dryer needed to be repaired we thought that we too would call BCS. They told me that the service man would call at a certain time, he did. And he arrived at our home at the time that he said he would. Within minutes, he had fixed the problem, explained his work, and how he cam... read more
Frequently asked questions about BCS Appliance Inc
How is BCS Appliance Inc rated?
BCS Appliance Inc has a 4 star rating with 81 reviews.
When is BCS Appliance Inc open?
BCS Appliance Inc is closed now. It will open tomorrow at 10:00 a.m.
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