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BBVA Compass

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11 reviews
|Banks|Waco, TX 76712

9103 Woodway Dr, Waco, TX 76712

(254) 776-1220

Closed now



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BBVA offers innovative and industry-leading products and services with a focus on providing customers with financial solutions to fit their lifestyles. BBVA USA operates more than 650+ banking branch locations including Texas, Alabama, Arizona, California, Florida, Colorado and New Mexico. BBVA USA ranks among the top 20 largest U.S. commercial banks based on deposit market share. BBVA USA has been recognized as one of the nation’s leading Small Business Administration (SBA) lenders, earning Lender of the Year honors. 2019 BBVA USA Bancshares, Inc. BBVA USA is a Member FDIC and an Equal Housing Lender. BBVA and BBVA Compass are trade names of BBVA USA, a member of the BBVA Group.

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11 reviews
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David Walker on Facebook

a year ago

07/21/2020, 05:57 AM
Terrible bank. Terrible service. They make the most simple things very difficult.
Business Response:

Hi David, we're sorry to hear you feel this way and we would like to better understand your concerns. Please send us a private message with your full name and phone number as they appear on the account, along with details of your experience. (no account numbers please). Thank You~Edgar

Trey Kegley on Facebook

5 years ago

02/28/2017, 00:33 AM
Michael H. on Yellow Pages

6 years ago

01/05/2016, 03:09 AM
Poor customer service and borne out by Consumer Reports' Dec 2015 review--BBVA rated 3rd from the bottom of over 100 banks reviewed. I'm holding on the line now for over 5 min to close an account. No longer competitive in fees, wait times on loan decisions or even safe deposit box rental rates. Clearly shows in staff--unmotivated, indecisive and they just don't appear to care. Can't blame 'em...
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