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BB&T

2.3

About this business

BB&T is one of the largest financial services holding companies in the U.S. Based in Winston-Salem, N.C., the company operates 2,139 financial centers in 15 states and Washington, D.C., and offers a full range of consumer and commercial banking, securities brokerage, asset management, mortgage and insurance products and services. A Fortune 500 company, BB&T is consistently recognized for outstanding client satisfaction by the U.S. Small Business Administration, Greenwich Associates and others. BB&T has also been named one of... read more

Location details

3701 Montgomery Rd, Cincinnati, OH, 45207, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 a.m.
Tue9:00 a.m. to 5:00 a.m.
Wed9:00 a.m. to 5:00 a.m.
Thu9:00 a.m. to 5:00 a.m.
Fri9:00 a.m. to 6:00 a.m.
SatClosed
SunClosed
2.313 reviews
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Top Shelf Cleaning Service's profile image
Top Shelf Cleaning Service 
on Google
a year ago

You might think a bank is just a bank but Jordan and the amazing staff at this branch make you feel like you are right at home! Amazing service! knowledgeable, proactive, helpful and friendly to top it all off. I would and do recommend them to all of my friends and associates!! 

H T's profile image
H T 
on Google
a year ago

I felt like I worked with con artists! I opened an account and wanted my son as a beneficiary. Jordan opened it but forgot to add my son. He prepared separate paper with my son’s information I signed it and asked for a copy. He said I cannot have a copy because in was an internal document. He got angry when I insisted that I had a right to that document. I was not allowed to take a picture of it either. I called his supervisor who also said it was an internal policy… (it felt like an internal policy to to steal from benefici... read more

Tim Ellis's profile image
Tim Ellis 
on Google
a year ago

Ignore this branch and visit another that's more knowledgeable and capable. Branch manager and Jordin said "nope your wrong and we don't do that". That was after I called the Truist help line and confirmed want was needed to send wires. Then, i went to Newport branch (11 min away) and wire was completed in 10 Min. Thank you Samantha! 

Ryan Patterson's profile image
Ryan Patterson 
on Google
a year ago

Tried to charge me $8 to cash a check written on one of their accounts. Imagine what else they do. 

Jordan Paice's profile image
Jordan Paice 
on Google
a year ago

HORRIBLE banking experience. I also bank with JP Morgan Chase and they make this bank look like bottle of the barrel. I set this account up to get the “new account bonus money”. I set Zelle up like I have with Chase and tested sending myself money back and forth before I allowed my paycheck to be deposited here. Everything worked fine. Then of COURSE payday and my direct deposit goes here, I log in to Zelle money over to my chase account to pay bills and Zelle has been restricted. Waited on hold and with three different cust... read more

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Frequently asked questions about BB&T

How is BB&T rated?

BB&T has a 2.3 star rating with 13 reviews. 

When is BB&T open?

BB&T is closed now. It will open at 9:00 a.m. 

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