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BB&T

2.5

About this business

BB&T is one of the largest financial services holding companies in the U.S. Based in Winston-Salem, N.C., the company operates 2,139 financial centers in 15 states and Washington, D.C., and offers a full range of consumer and commercial banking, securities brokerage, asset management, mortgage and insurance products and services. A Fortune 500 company, BB&T is consistently recognized for outstanding client satisfaction by the U.S. Small Business Administration, Greenwich Associates and others. BB&T has also been named one of... read more

Location details

4370 Roswell Rd, Marietta, GA, 30062, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.512 reviews
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A Google User's profile image
A Google User 
on Google
3 years ago

By far this is the WORST AND I MEAN ABSOLUTELY WORST BRANCH I HAVE ATTEMPTED TO SPEAK WITH I WAS LITERALLY ON HOLD FOR OVER 30 MINUTES TO ASK TWO SIMPLE QUESTIONS. THE PERSON WHO ANSWERED THE PHONE STATED THAT SHE WORKED FOR THE SUNTRUST SIDE BUT YOU COULD HAVE SIMPLY SEEN IF YOU COULD ASSIST WITH MY ANSWERS. PLUS IN BETWEEN CUZTOMERS NO ONE CAN JUST ANSWER THE PHONE TO ANSWER A SIMPLE QUESTION. THAT'S RIDICULOUS. SOMEONE IN THERE IS PROBABLY DOING NOTHING AND COULD TAKE THE CALL TO ANSWER A QUESTION IF NOT THEN YOU NEED TO ... read more

Mk Young's profile image
Mk Young 
on Google
3 years ago

By far this is the WORST AND I MEAN ABSOLUTELY WORST BRANCH I HAVE ATTEMPTED TO SPEAK WITH I WAS LITERALLY ON HOLD FOR OVER 30 MINUTES TO ASK TWO SIMPLE QUESTIONS. THE PERSON WHO ANSWERED THE PHONE STATED THAT SHE WORKED FOR THE SUNTRUST SIDE BUT YOU COULD HAVE SIMPLY SEEN IF YOU COULD ASSIST WITH MY ANSWERS. PLUS IN BETWEEN CUZTOMERS NO ONE CAN JUST ANSWER THE PHONE TO ANSWER A SIMPLE QUESTION. THAT'S RIDICULOUS. SOMEONE IN THERE IS PROBABLY DOING NOTHING AND COULD TAKE THE CALL TO ANSWER A QUESTION IF NOT THEN YOU NEED TO ... read more

Mikhail Chubik's profile image
Mikhail Chubik 
on Google
4 years ago

My favorite branch! Customer service is excellent. Todd is amazing! Thank you! 

Curt Disser's profile image
Curt Disser 
on Google
4 years ago

Tellers are nice but they are always short staffed. That’s managements fault. Another big bank that doesn’t care about their customers. 

EC Contracting's profile image
EC Contracting 
on Google
5 years ago

The 5 prior negative reviews are gripes without providing substance including someone attempting to cash a check without any banking relationship causing problems for bad paper. Banking here for 6+ years. Low customer traffic volume. I have never waited more than 2 minutes for counter service and the special services' wait may be one person deep. 

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Frequently asked questions about BB&T

How is BB&T rated?

BB&T has a 2.5 star rating with 12 reviews. 

When is BB&T open?

BB&T is closed now. It will open on Monday at 9:00 a.m. 

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