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Baystate Women’s Health Ob/Gyn - Northampton
- Healthcare
- Northampton, MA
About this business
Location details
325B King St, Northampton, MA, 01060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Honestly I do not have a problem with the drs or nurses but their phone system is absolutely terrible. On hold 15+ mins now just to reschedule an appointment. Everytime I call it’s a 10-20min wait on hold. If your office cannot keep up with the call volume consider hiring more staff or staff that will actually answer the phone. After I am done with this pregnancy I will be moving out of BAYSTATE practices completely. Edit: on hold 20mins before system hung up on me. Had to call back. Been on hold an additional 10mins and cou... read more
I have had nothing but positive encounters at this office and the staff are very friendly and informative. I received my appointment reminders multiple times and had to confirm my appointment a few days before the actual date.
Terrible communication. Be ready to contact them several times a day and be promised that they are moving forward with ur care when they are certainly not. Took me 5 days and 10 phone calls (including 2 to an on-call provider and 1 to a separate branch) to even make them speak to me for 5 minutes about complications I was having. They then proceeded to not put in a simple prescription to my pharmacy after I called them 6 times in one day and my pharmacy contacted them twice. Heidi Moskovitz loves to talk way more than she li... read more
Worst medical care of my life. Heidi Moskovitz ruined my life when she improperly removed a copper IUD, causing it to break inside me. She was insensitive, made jokes about it and minimized the impact it would have on my life. Later I would have a 6 hour surgery to remove the piece and after this I started experiencing severe symptoms with my bladder as a result of the surgery. When I reported Heidi to the medical board of MA they indicated that she would need to write me a letter of apology. She has not, and likely will nev... read more
Frequently asked questions about Baystate Women’s Health Ob/Gyn - Northampton
How is Baystate Women’s Health Ob/Gyn - Northampton rated?
Baystate Women’s Health Ob/Gyn - Northampton has a 3 star rating with 6 reviews.
When is Baystate Women’s Health Ob/Gyn - Northampton open?
Baystate Women’s Health Ob/Gyn - Northampton is closed now. It will open at 8:00 a.m.
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