Baystate Urgent Care's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Baystate Urgent Care

2.9

About this business

Location details

1st Floor, 3400 Main St, Springfield, MA, 01199, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
2.986 reviews
Select a rating
Niecey M's profile image
Niecey M 
2 weeks ago

Came all the way here on the bus for nothing! I'm pissed. They claim they're closed due to a high volume of patients yet there's literally NO ONE in the waiting room!! How do you close 3 hours early?? Sign says to go to Baystate, who tells you to come here. Not trying to wait at the ER for 10 hrs for something urgent care can handle in 20 mins or less. This is absolutely unacceptable. Y'all need to figure this out. Get it together. People already don't feel well then have to experience this inconvenience. 0 stars i could. 

Pamela's profile image
Pamela 
2 months ago

This used to be the best place to go for emergency issues, but it has gone totally downhill. Walked in a few weeks ago around 3 p.m. to an empty waiting room, only to be told we couldn't be seen without an appointment. When I asked how to make one, they said to call but they were full for the day. We managed to get into the pediatrician and got medicine for my daughter's ear infection. A couple weeks later, my other daughter had the same issue so tried to call to schedule an appointment, and no one answers the phone. Pulled ... read more

Susan Flores's profile image
Susan Flores 
2 months ago

Took my son for an eye infection. In and out experience nice friendly staff 

tylil's profile image
tylil 
5 months ago

horrible workers , very rude , my child was very sick ‘ looked and sounded very sick and they refused him. 

Amber Laviolette's profile image
Amber Laviolette 
5 months ago

Quick and easy. However many insurance is not covered so check beforehand. Entrance is around to the front of the building which was a little confusing with no signs. Doctor was knowledgeable and great as well as having nice nurses. 

Frequently asked questions about Baystate Urgent Care

How is Baystate Urgent Care rated?

Baystate Urgent Care has a 2.9 star rating with 86 reviews. 

When is Baystate Urgent Care open?

Baystate Urgent Care is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com