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Baystate Medical Center - Baystate Behavioral Health Psy
- Psychiatrists
- Springfield, MA
About this business
Location details
759 Chestnut St, Springfield, MA, 01107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
In May 2025 I visited the ER because I was wheezing as I have a history of Asthma. I arrived in ED around 2:30am, and got vitals taken with oxygen level between 92-90. They kept me waiting in the ER waiting room for two hours. During my wait, I approached the triage nurse around 3:40am and he checked my oxygen level, which was 92-90. He decided to go another step further, listened to my lungs and told me that I’m wheezing and I should take some deep breaths for now. He then told me to wait again until they call me name. Wors... read more
I’ve been in the waiting for 7 hours as we speak no doctor has came out check on me it’s not busy there’s about 30 beds open and still got us waiting here when we ask how long it’s gonna take the nurse has attitude and say I don’t know very unprofessional they don’t like they job and the way they speak to people is very rude
If I could give zero Stars I would I went to the email emergency room last night because I cut through my finger very bad! And I was bleeding very badly and needed to be seen quickly because of what I was going through they told me I had to wait at least 7 hours which is ridiculous! Obviously people aren't doing their job. I left and went to another hospital which thank god because the cut was so bad and got taken in right away!
Unironically, the inpatient care actually IS equal to and exceedingly worse than the outpatient and emergency care. Baystate only cares about paychecks, not patient care. Across the TWO Baystate facilities that we have been in within the last three days, they both have immense similarities; Unprofessional, overworked and understaffed teams across the entire network. As an inpatient, there has been absolutely no care, concern or attention given overall for testing times, transportation or overall response times for patients c... read more
Frequently asked questions about Baystate Medical Center - Baystate Behavioral Health Psy
How is Baystate Medical Center - Baystate Behavioral Health Psy rated?
Baystate Medical Center - Baystate Behavioral Health Psy has a 2.6 star rating with 538 reviews.
When is Baystate Medical Center - Baystate Behavioral Health Psy open?
Baystate Medical Center - Baystate Behavioral Health Psy is open now. It will close at 6:00 p.m.
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