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Baystate Health & Wellness Center - Northampton

3.6

About this business

Location details

325B King St, Northampton, MA, 01060, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
Sun8:00 a.m. to 4:00 p.m.
3.660 reviews
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Jill Price Marshall's profile image
Jill Price Marshall 
2 weeks ago

I have put in four requests for a medication refill that have gone unanswered over the course of a week+ Multiple portal messages multiple phone calls to the office and still nothing. Feel like as a patient. I’ve been left to suffer and not have my medical needs met. Unacceptable care. Why bother to have a portal? I have left multiple portal messages that I’ve never gotten a response about important matters and then when you call the office, you get a secretary who really can’t help you other than to put another message in t... read more

A W's profile image
A W 
3 weeks ago

On my first visit here for a yearly physical the doctor seemed bored and started to talk over me and interrupt me when I was trying to explain past difficulties with other doctors. I’ll be yet again going elsewhere. Edit: They just copy and pasted a reply from a previous negative review. Just shows how terrible and apathetic this place is. 

Lauren M's profile image
Lauren M 
4 weeks ago

I don’t typically write negative reviews but today’s appointment rubbed me the wrong way. After waiting about 4 months to see a specialist I felt like my doctor didn’t take me seriously, spoke over me and interrupted me when I was trying to explain symptoms, and came across extremely condescending. The first two things he said to me was hi nice to meet you, and the next was a pop quiz on hormones.. Twice throughout our talk he kept saying “you won’t die” because of my concern. Very much so downplaying why I was there. He had... read more

Mark Strong's profile image
Mark Strong 
a month ago

Easy to get too off of rte 5 and near rate 91. 

Marcus Halberstram's profile image
Marcus Halberstram 
a month ago

Called 10+ times and spoke with several people desperately trying to retrieve post exam notes my PCP made. Should be simple, right? Finally was able to get 2 of the 3 recommendations and gave up on the third. And yeah, the receptionists are rarely nice. Why is it that they have to be rude and so unhealthy looking lol! Like it seems like an okay job with an average amount of stress. Lastly, my therapist SARA TYLER literally said 'do you have anyone you can talk about this with?' Why do you think I am in therapy, bud? :) Also ... read more

Frequently asked questions about Baystate Health & Wellness Center - Northampton

How is Baystate Health & Wellness Center - Northampton rated?

Baystate Health & Wellness Center - Northampton has a 3.6 star rating with 60 reviews. 

When is Baystate Health & Wellness Center - Northampton open?

Baystate Health & Wellness Center - Northampton is closed now. It will open at 8:00 a.m. 

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