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Baystate General Pediatrics

2.3

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Location details

3300 Main St # 4, Springfield, MA, 01199, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.334 reviews
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The Fug You Say's profile image
The Fug You Say 
a month ago

I have been a patient at Baystate Neurology for the last 8 years and have seen just as many providers. It’s crazy to be a patient of a medical practice where you have a neurological problem and not have continuity in care. Every time I think I’m getting somewhere I have to start all over again. I’ve also had times where I have called the office because I’ve not felt well and it’s ignored. If someone in these comments could provide recommendations on other locations in the pioneer valley it sounds like that would be helpful t... read more

Sarah Adams's profile image
Sarah Adams 
2 months ago

[EDIT] 2026 I wrote my initial review 2 years ago when Dr Saunders was in office. He was amazing! Since then, I've been working with Christina Latorra and I've been ghosted since September. Several portal messages, voicemails, and calls with staff since September and I have yet to receive any sort of call or message back. I'm looking for a new office since I can not keep waiting for months to get back on standard treatment. --- 2024 I love having Dr Saunders as my neurologist!! I’ve seen a handful of doctors for chronic migr... read more

SA's profile image
SA 
2 months ago

[EDIT] 2026 I wrote my initial review 2 years ago when Dr Saunders was in office. He was amazing! Since then, I've been working with Christina Latorra and I've been ghosted since September. Several portal messages, voicemails, and calls with staff since September and I have yet to receive any sort of call or message back. I'm looking for a new office since I can not keep waiting for months to get back on standard treatment. --- 2024 I love having Dr Saunders as my neurologist!! I’ve seen a handful of doctors for chronic migr... read more

Susie Giles's profile image
Susie Giles 
3 months ago

If I could give zero stars, I would. I do not like my neurologist and want to see a different provider and THEY DO NOT LET PATIENTS CHANGE DOCTORS!! Are you kidding me? As a patient, I have the right to switch doctors if I feel like I'm not being heard and they absolutely refuse to let patients switch. That is a disgusting policy that is very anti-patient's rights. It's unethical to force patients to stay with a doctor that doesn't listen or just isn't the right fit (because that's a valid reason too). I will never go back t... read more

Heather Barber's profile image
Heather Barber 
4 months ago

Frequently asked questions about Baystate General Pediatrics

How is Baystate General Pediatrics rated?

Baystate General Pediatrics has a 2.3 star rating with 34 reviews. 

When is Baystate General Pediatrics open?

Baystate General Pediatrics is open now. It will close at 6:00 p.m. 

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