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Bayside Volkswagen Service Center
- Auto Repair
- Great Neck Plaza, NY
About this business
Location details
4234, 31 Water Mill Ln, 31 Water Mill Ln, Great Neck Plaza, NY, 11021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
They’re the worst ever. First, they sent me a wrong video for the diagnosis, which I never got the right one. Second, my car’s in service for a warranty repair for more than 10 days, and they told me they don’t have an ETA for it since the part is in back order. When I asked for a loaner, they told me it’s not available since I did not purchase my car from them. Be prepared for the late or no replies, and be prepared to not have a loaner.
The service in this place is very bad. Don't believe them. If they say it will take 2 hours to be done, you should estimate 4 hours or even more to complete it. If they say that the car will be sent back to your residence after completion today, don't believe it. When you wait for a day without waiting for the car, they will say that things will change. You can choose to pick up the car yourself, or they will send it back to you tomorrow. You ask them why they didn't inform you earlier, and they will say they have tried thei... read more
To arrive for a simple oil change and have to wait over 3 hrs is beyond me. Appointments are scheduled way in advanced. Stop over booking. Oil changes should be painless not 3 hr waits..terrible experience. Will never return to this location again. I have serviced my car in LIC and further north and never have i ever experienced customer service like this. Car is in on time at 11:08.. appt is at 1120 and to have a rep to you that they are going to lunch at 1230 and it will not be looked at until when they return is mind bogg... read more
Frequently asked questions about Bayside Volkswagen Service Center
How is Bayside Volkswagen Service Center rated?
Bayside Volkswagen Service Center has a 2.9 star rating with 244 reviews.
When is Bayside Volkswagen Service Center open?
Bayside Volkswagen Service Center is closed now. It will open at 7:00 a.m.
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