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10 South Platt Street, Plattsburgh, NY, 12901, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 p.m. to 5:00 p.m. | |
Tue | 12:00 p.m. to 5:00 p.m. | |
Wed | 12:00 p.m. to 5:00 p.m. | |
Thu | 12:00 p.m. to 5:00 p.m. | |
Fri | 12:00 p.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
The gentlemen obviously did not want to be there and especially did not want to assist with any questions. Their customer service was more interested in his friends in their than the customers. Left very frustrated. And with zero assistance.
I had an appointment set up for between 12 and 2 pm And no one showed up so I called the office. After explaining the situation, the gentleman hung up on me and then I called back 15 times and he never answered the phone once. I tried texting and they did not respond. Absolutely horrible. ****Edit****they finally answered when I called from a different number. They still didn’t have an estimated arrival time. Said a tech would call me….they haven’t, so bye-bye Bayside!
Had an appointment for a cleaning and no one showed up
I just tried to call with a few questions and I asked where the person I was speaking with was from and they said California. They said they provide mobile services across the country. I also felt like I was speaking with an AI generated voice. No thank you.
Since 2014, they fixed two chimneys, installed a wood stove, and did several chimney cleanings. I paid on time, and appreciated their expertise. Two years ago, I scheduled a cleaning appointment. When I greeted Duane, he said “I remember you” in a very surly way. I had no idea why he spoke to me that way as I thought I was a good customer and did not recall any problem in the past. They did the job and left. Last year, when I attempted to make an appointment for a cleaning, no one answered the phone after multiple calls, and... read more
Bayside Chimney & Stoves has a 2.1 star rating with 15 reviews.
Bayside Chimney & Stoves is closed now. It will open on Monday at 12:00 p.m.
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