Bayside Chimney & Stoves

Richard Manley 

on Google

2 months ago

I had an appointment set up for between 12 and 2 pm And no one showed up so I called the office. After explaining the situation, the gentleman hung up on me and then I called back 15 times and he never answered the phone once. I tried texting and they did not respond. Absolutely horrible. ****Edit****they finally answered when I called from a different number. They still didn’t have an estimated arrival time. Said a tech would call me….they haven’t, so bye-bye Bayside! 

Christina Dominy 

on Google

6 months ago

Had an appointment for a cleaning and no one showed up 

RoseMary Huebner 

on Google

8 months ago

I just tried to call with a few questions and I asked where the person I was speaking with was from and they said California. They said they provide mobile services across the country. I also felt like I was speaking with an AI generated voice. No thank you. 

Karen Bouvier 

on Google

a year ago

Since 2014, they fixed two chimneys, installed a wood stove, and did several chimney cleanings. I paid on time, and appreciated their expertise. Two years ago, I scheduled a cleaning appointment. When I greeted Duane, he said “I remember you” in a very surly way. I had no idea why he spoke to me that way as I thought I was a good customer and did not recall any problem in the past. They did the job and left. Last year, when I attempted to make an appointment for a cleaning, no one answered the phone after multiple calls, and... read more

Shania Trembley 

on Google

a year ago

We were happy with their service and expertise when they came out, but the difficulty we had contacting them to schedule an appointment wasn't worth it. We sent multiple emails and left multiple voicemails over weeks, with no response at all. This has happened multiple times to us so unfortunately we are changing to a different service. Overall the technicians were kind and knowledgeable, but that doesn't matter if they don't bother getting back to their customers.