Baymont by Wyndham Gurnee

G A 

on Google

a week ago

My stay at the hotel was decent. One star for a clean room. Two starts for the service: 1. The staff was pleasant enough, 2. There was hot breakfast. This hotel does have an upfront $100 deposit (Damages fee for sheets, towels, etcetera). Thankfully, I brought my own sheets, blanket, pillow. I understand hotels need to protect their property, but to hold a deposit before a guest has even stayed is to assume guilt before innocence. That's no way to treat any guest. Good business practice is built on mutual trust - If I damage... read more

Sunshine 

on Google

2 weeks ago

Pro this property is at a great location, not too far from the Navy base graduation and across the street from Six Flags great adventure, and very affordable the cons. The staff is very rude and nonchalant. We got stuck on their elevator with a one year-old and while being stuck, trying to call the front desk for 20 minutes, we were met by hello just calm down no kind of empathy no kind of compassion very unprofessional then on top of that there was a fire at the hotel at 6:30 in the morning so you can imagine how our vacati... read more

Brandie Sumpter 

on Google

2 weeks ago

The sheets were dirty & dingy looking. The rule of no breakfast food in the rooms is crazy also, some ppl don't like to be around ppl like that, nor sit with alot of ppl to eat, I know i don't want to sit around ppl that eat with their mouth wide open chewing their food, smacking their lips, & or ppl that don't have table manners. I will not be returning to your hotel, first time & last time. We actually checked out last night & would have checked out yesterday morning after being woke up @ 7 am after the fire alarm but was ... read more