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Baylor Scott & White Surgicare – Southlake
- Healthcare
- Southlake, TX
About this business
Location details
905 E Southlake Blvd Suite 200, Southlake, TX, 76092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The facility is nice and easily accessible being right off 114 but the staff is what really sets this place apart. Everyone was welcoming and seemed to be in good spirits. Special thanks to my prep nurse Kelly, anesthesiologist Lisa, Dr Simmang and Jayda. They were all amazing!
Paid at time of surgery in full with out insurance and then received a bill stating I owed over $3,000. I have been paying on this monthly which I really do not think I should owe more than the agreed upon amount. I recently received notice of going to collections. I have tried calling multiple times with zero response so I had to put the remaining balance on my credit card. Horrible way to do business and you should probably look at getting a new account manager if multiple phone calls go unreturned.
Love the clinical staff. But when I called to discuss my bill Chastidity asked for my name and date of birth then put me on hold for 9 minutes. She said it was to bring up my account. How long should that take? Then she still could not find it. I gave her my account number off the bill. She still couldn't find it. I finally asked for a supervisor because she sounded like she was totally giving up on the call? She said it could take up to 72 hours to get a call back. Wow.
My spouse had a surgical procedure in the center. Everything worked perfectly as a clockwork. Many thanks to the staff, especially to the nurses that worked with my wife: Anne, Kelly, Lauren.
Read every one-star review RIGHT NOW. You will see that this place is going to steal your money and keep it. They owe me over $900 after overcharging me at the time of my procedure. They have been dodging me for over a month. They're going to do this to you. They will not answer when you call. They will not return your calls. You are screwed. If you absolutely have to get your procedure done by these low-life, shameless liars, pay with a credit card. Then check your explanation of benefits (EOB) from your insurance company t... read more
Frequently asked questions about Baylor Scott & White Surgicare – Southlake
How is Baylor Scott & White Surgicare – Southlake rated?
Baylor Scott & White Surgicare – Southlake has a 3.5 star rating with 27 reviews.
When is Baylor Scott & White Surgicare – Southlake open?
Baylor Scott & White Surgicare – Southlake is open now. It will close at 5:00 p.m.
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