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Baylor Scott & White Surgicare – Southlake
- Healthcare
- Southlake, TX
About this business
Location details
905 E Southlake Blvd Suite 200, Southlake, TX, 76092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The staff was remarkable except the Anesthesiologist, Dr. Youn. Dude had a keep way of making this the worst pre-op experience. Wheeled in under tears with zero confidence in his care because of his aggressive and rude check-in. I should have asked to talked to the CRNA. Gladly I won't need to go back. Bedside manner is no bueno.
The facility is nice and easily accessible being right off 114 but the staff is what really sets this place apart. Everyone was welcoming and seemed to be in good spirits. Special thanks to my prep nurse Kelly, anesthesiologist Lisa, Dr Simmang and Jayda. They were all amazing!
Paid at time of surgery in full with out insurance and then received a bill stating I owed over $3,000. I have been paying on this monthly which I really do not think I should owe more than the agreed upon amount. I recently received notice of going to collections. I have tried calling multiple times with zero response so I had to put the remaining balance on my credit card. Horrible way to do business and you should probably look at getting a new account manager if multiple phone calls go unreturned.
Love the clinical staff. But when I called to discuss my bill Chastidity asked for my name and date of birth then put me on hold for 9 minutes. She said it was to bring up my account. How long should that take? Then she still could not find it. I gave her my account number off the bill. She still couldn't find it. I finally asked for a supervisor because she sounded like she was totally giving up on the call? She said it could take up to 72 hours to get a call back. Wow.
Frequently asked questions about Baylor Scott & White Surgicare – Southlake
How is Baylor Scott & White Surgicare – Southlake rated?
Baylor Scott & White Surgicare – Southlake has a 3.6 star rating with 29 reviews.
When is Baylor Scott & White Surgicare – Southlake open?
Baylor Scott & White Surgicare – Southlake is closed now. It will open tomorrow at 8:00 a.m.
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