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Baylor Scott & White Medical Center - Frisco: Emergency Room
- Emergency Medicine
- Frisco, TX
About this business
Location details
5601 Warren Pkwy, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Hi Wes, we appreciate you taking the time to submit your feedback. We want you to know that we take the feedback of our patients and their family members seriously, and that we would like to learn more about this. If you could submit your information here, bit.ly/ContactUsBSWH, we'd like to have a hospital representative look into this further.
RecommendedThis is the best hospital. The staff is extremely helpful and knowledgeable and kind. The ER and the nurses in Pre-Op make you feel like you are in the best care next to your Mom! The Business office was so helpful and quick. This hospital is what other hospitals (Especially the Dallas VA) should train at so then can learn how it should be done! ❤ Thank you Baylor Frisco
Business response:
Thank you for taking the time to share your feedback with us, Joselyn! It is our top priority to provide the highest level of care and service to our patients. Your feedback is greatly appreciated.
They lost my COVID-19 test and so I had to cancel my procedure that I had scheduled for months and stopped taking medications 7 days ago to prepare for and when they lost it they said just reschedule your procedure, for a hospital to be this unorganized and lose any kind of Lab Tests shows in in-confidence and unorganized
I had a hip arthroscopy performed here, and it was by far the best facility I’ve ever been to! Worth the drive from Tyler to have my procedure done here. The staff was amazing with beside manner and any medical processes. The surgical team that assisted my doctor was top notch, and made sure I was fully taken care of. Would recommend this facility to anyone needing a sports or orthopedic surgery!
Business response:
Thank you for sharing your story with us, Lauren. We’re glad our team could provide comfort and support to you during this time. Patient experience is very important to us and we want you to know your feedback is greatly appreciated.
THIS HOSPITAL HAS THE WORST BILLING DEPARTMENT IVE EVER DEALT WITH. I have done the research with Medicare and have told them how to fix the error and they are still incompetent. I should not have to research with Medicare!!! The phone system is useless and no one will follow up.
Business response:
Hi Katie, we take patient feedback seriously and would like the chance to learn more about these concerns. If you could submit your information here, https://bit.ly/ContactUsBSWH, we’d like to have a hospital representative look into this further.
They put me through the wringer. Three days of post op. Get there on surgery and then they canceled surgery. They gave some bogus reason and then blamed the doctor. The doctor told me it was the hospital and he had proof. Incompetent! They seem nice on the surface but they don’t know anything. Lack of training!!
Business response:
Hi Suzanna, we take patient feedback seriously and would like the chance to learn more about these concerns. If you could submit your information here, https://bit.ly/ContactUsBSWH, we’d like to have a hospital representative look into this further.
Today, I journeyed into BSW for a minor surgery and was completely blown away by every single nurse and doctor that I encountered. They were truly sweet, compassionate people that cared about their patients. I loved it here and am so thankful for everyone’s support and skills. I highly recommend them and Dr. Goldstein. Such a wonderful hospital.
Business response:
We appreciate you taking the time to share your review, Chelsea! Your feedback is very important to us in our ongoing efforts to provide service of the highest quality to our patients.
Best hospital service and awesome maternity and postpartum staff.
Business response:
Thank you for taking the time to share your review, Asha. Your experience is very important to us and your feedback is greatly appreciated.
My daughter has been here since 9 am and have not been able to talk or see her since they took her to preop. I understand this crazy world however patients needs should be met first. If you had made it clear from the beginning I would never have stayed at this hospital since 9 am this morning, risking my health, but I did because it’s my daughter. She has been I. Recovery since 12:30 and still isn’t ready to come home and still cannot see or talk to her. SHAME ON YOU!!!!
Frequently asked questions about Baylor Scott & White Medical Center - Frisco: Emergency Room
How is Baylor Scott & White Medical Center - Frisco: Emergency Room rated?
Baylor Scott & White Medical Center - Frisco: Emergency Room has a 4.7 star rating with 458 reviews.
When is Baylor Scott & White Medical Center - Frisco: Emergency Room open?
Baylor Scott & White Medical Center - Frisco: Emergency Room is open now. It will close tomorrow at 12:00 a.m.
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