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Baylor Psychiatry Clinic
- Psychiatrists
- Houston, TX
About this business
Location details
1977 Butler Blvd, Houston, TX, 77030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am astonished by the negative reviews- more of an administrative issue on reception, my guess... but on a serious and sincere note the professionals and medical team where amazing and help in so many ways.
The person answering the phone there is VERY condescending and it was obvious that she did not want to help. BCM you really need to step up with your patient and customer service. I don't even want to come to your office because that receptionist was aweful.
The call center lady Randy from Baylor was completely rude. Terrible customer service. No empathy. As of now, they are scheduling appts in December.
When you finally get an appointment, you get an appointment with a Fellow (student) not the Doctor..well you get introduced to the Dr. I was told by "Dr. Sarange" my next visit would be with Dr Sanchez...next visit was seven weeks. I showed up on time, then had to wait an hour to get in. I'm then introduced to my new fellow, not the Dr. It was immediately clear this dr. Had not bothered to read my file, it's not very long. I felt like a poorly treated customer rather than a patient. Ive tried for over an hour to find the Dr.... read more
Wouldve been cool if they let me know on the phone that the therapy waitlist is 8 months long. I waited two months for the initial appt. it wouldve been cool if they had told me before i paid the copay about the 8 month waitlist, but they didnt.
Frequently asked questions about Baylor Psychiatry Clinic
How is Baylor Psychiatry Clinic rated?
Baylor Psychiatry Clinic has a 2.4 star rating with 27 reviews.
When is Baylor Psychiatry Clinic open?
Baylor Psychiatry Clinic is open now. It will close at 6:00 p.m.
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