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Baylor Psychiatry Clinic
- Psychiatrists
- Houston, TX
About this business
Location details
1977 Butler Blvd, Houston, TX, 77030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible. Horrible customer service.
The person who answered the phone 'Nicolet' was super condescending and rude to me. She told me that the first available appointment was July 9th, and I exclaimed, "Wow! Like July 2026?" and she responded, "Yes, July of this year has already passed." Holy crap, lady, why go out of your way to be so rude when I am requesting help? Unbelievable. I cannot wait to actively not recommend Baylor College of Medicine to anyone I meet because of how this person made me feel. It's obvious she doesn't like her job and takes it out on p... read more
I am astonished by the negative reviews- more of an administrative issue on reception, my guess... but on a serious and sincere note the professionals and medical team where amazing and help in so many ways.
The person answering the phone there is VERY condescending and it was obvious that she did not want to help. BCM you really need to step up with your patient and customer service. I don't even want to come to your office because that receptionist was aweful.
The call center lady Randy from Baylor was completely rude. Terrible customer service. No empathy. As of now, they are scheduling appts in December.
Frequently asked questions about Baylor Psychiatry Clinic
How is Baylor Psychiatry Clinic rated?
Baylor Psychiatry Clinic has a 2.3 star rating with 29 reviews.
When is Baylor Psychiatry Clinic open?
Baylor Psychiatry Clinic is open now. It will close at 6:00 p.m.
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