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Baylor Carrollton Rehab

3.9

About this business

Baylor Scott & White Rehab Outpatient Services offers physical therapy and specialized services for individuals with orthopedic and musculoskeletal conditions, sports and work-related injuries, and treatment for oncology, neurology and balance disorders at more than 65 locations throughout north Texas. As the outpatient network of Baylor Scott & White Rehab, recognized by U.S. News and World Report as a "Best Rehabilitation Hospital," as well as being named one of the "Best Places to Work" in North Texas, Baylor Scott & Whit... read more

Location details

4343 N Josey Ln, Carrollton, TX, 75010, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
ThuClosed
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.912 reviews
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Kenneth Busbey's profile image
Kenneth Busbey 
recommend  Recommended
4 years ago

Great people the best at what they do 

Libby Mosier Ramirez's profile image
Libby Mosier Ramirez 
5 years ago

Terrible experience and worst customer service ever. I'm generally not one to write bad reviews but these folks are impossible to work with and I've spent hours of my time trying. One of my family members had a single visit here. Given a written and verbal estimate ahead of the visit for $173, which we paid on the date of service. They said the second visit would be almost $500 since "that was what was remaining on our deductible" (which should have nothing to do with the reasonable and customary charge for a follow up visit... read more

Business response:

Libby, we are truly sorry you and your family had this issue. This is definitely not the customer experience we want our patients to have. We are investigating the matter on our end to see where we went wrong and we will be in further contact to help resolve the issue. 

Libby Mosier Ramirez's profile image
Libby Mosier Ramirez 
5 years ago

Frequently asked questions about Baylor Carrollton Rehab

How is Baylor Carrollton Rehab rated?

Baylor Carrollton Rehab has a 3.9 star rating with 12 reviews. 

When is Baylor Carrollton Rehab open?

Baylor Carrollton Rehab is closed now. It will open on Friday at 7:00 a.m. 

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