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Bay State Savings Bank

4.1

About this business

Location details

28 Franklin St, Worcester, MA, 01608, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.179 reviews
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Emiljano Beqo's profile image
Emiljano Beqo 
recommend  Recommended
4 years ago

Great place to work and Bank. 

Jean Prizio's profile image
Jean Prizio 
recommend  Recommended
6 years ago

They always been there for me. Great people..on Grafton St. Especially Jeff. 

Paula Gilchrist's profile image
Paula Gilchrist 
6 years ago

I opened an acct but was not given the acct #. After several calls I finally got it but when trying to do online banking it did not recognize me. Called again, can’t even get a call back. Horrible service!!! 

Lori Urso's profile image
Lori Urso 
8 years ago
Becca Chamberlain's profile image
Becca Chamberlain 
8 years ago
Jose Medina's profile image
Jose Medina 
10 years ago
Jim Masterson's profile image
Jim Masterson 
10 years ago

I am a fairly new customer with BSSB, but am so far very pleased. The service is exactly what you'd expect from a smaller regional bank - superior! Their online/quicken support has been heads above any company I've ever dealt with - not just bank, but company in general. I was having issues with Quicken direct connect and they stepped up and got things resolved. Nancy & Tom were not just professional but worked on my behalf to get things resolved. Their empathy for my problems was not what you'd expect from bankers, but was ... read more

Debra J. Maddox's profile image
Debra J. Maddox 
11 years ago

Great customer service. 

Audrey Kurlan-Marcy's profile image
Audrey Kurlan-Marcy 
11 years ago

LOVE Bay State Savings Bank! 

Frequently asked questions about Bay State Savings Bank

How is Bay State Savings Bank rated?

Bay State Savings Bank has a 4.1 star rating with 79 reviews. 

When is Bay State Savings Bank open?

Bay State Savings Bank is closed now. It will open tomorrow at 9:00 a.m. 

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