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Bay State Insurance

4.5

About this business

Location details

95 River Rd, Andover, MA, 01810, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.5281 reviews
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Kerry Poucher's profile image
Kerry Poucher 
on Google
a week ago

I've had Andover Companies for homeowners coverage for 4 years, and they are deplorable. Andover Companies denies independently justifiable claims, and have shady practices. They provided competitive rates, but claims are never approved, but instead they retaliate with home audits, and inflate the number of claims on your record so you have a harder time getting another carrier. I have a well-documented case of wind and hail damage on our roof that ALL neighbors were getting replacement roofs for lesser damage than ours. And... read more

Ryan McCabe's profile image
Ryan McCabe 
on Google
a week ago

I’ve had the privilege of working with The Andover Companies both as an agent representing their products and as one of their policyholders, and I couldn’t be more impressed. From the agent side, their team is responsive, knowledgeable, and truly invested in helping us deliver the best solutions to clients. Their underwriting is thoughtful, their claims service is fair, and they consistently go the extra mile to make sure agents and policyholders feel supported. On a personal level, I also carry my own insurance with Andover... read more

Gregg Barrett's profile image
Gregg Barrett 
on Google
a week ago

⸻ As an independent agent, I’ve had the chance to work with many carriers over the years and Andover continues to stand out. Their coverage options are solid, their pricing is competitive, and their underwriting is straightforward, which makes placing business with them a smooth experience. What impresses me most, though, is how they handle claims. When my clients have needed to file, Andover has shown up with fairness, speed, and genuine support. That level of service builds real trust, not just for my clients, but for me a... read more

Patrick McMahon's profile image
Patrick McMahon 
on Google
2 weeks ago

I work as an independent insurance agent and always recommend Andover to our customers. They are an excellent company with a great culture of customer service. They give me the confidence that my clients will be well taken care of. 

Roger Butler's profile image
Roger Butler 
on Google
2 weeks ago

Andover has been one of my top go to companies for many years now! The claims department is top notch as are the underwriters. They work with you and try to get business written. This is a company that truly believes in the independent insurance agency channels for distribution of their products! 

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Frequently asked questions about Bay State Insurance

How is Bay State Insurance rated?

Bay State Insurance has a 4.5 star rating with 281 reviews. 

When is Bay State Insurance open?

Bay State Insurance is closed now. It will open tomorrow at 9:00 a.m. 

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