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Bay Star Auto Care
- Auto Repair
- Union City, CA
About this business
We are a complete auto care center with over 20 years experience servicing cars of makes and models! We pride ourselves in offering unparallelled quality repair services combined with the highest standard of customer care. We offer a massive variety of automotive services including: general auto repair: engine and transmission, scheduled maintenance service, fuel injection service, transmission service, brakes, computer diagnoses, tune ups, electrical service, A/C service and wheel alignment, plus many others. We also offer ... read more
Location details
1275 Atlantic St, Union City, CA, 94587, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Always helpful – I have used his services for 15 years and never been disappointed.
Worst place to go for your card – Went here a few years ago to get my clutch done, and now everything wrong is happening to my car from the clutch to the engine. I had to get all new valves just when they changed the timing belt, all they use are really cheap parts, you can tell on how the car runs and feels after they work on it. I think they get their parts from a junkyard because when I ask if they are done, they say "we are still looking for parts" clutch and shifter feels like I am driving a little 1987 Toyota Carolla a... read more
Cheater and wrongdoer – I did 90K maintenance in this shop. They did not give me the detail what they did at all. I had issues right after the 90k maintenance. The check engine lights has been turned on. I brought the car back and they charged a great deal of money to fix it. The check engine light was turned on again one month later. I had to spend time and money to check the issue again. They are cheater for sure and ask you to change expensive while unnecessary part. I gave 0 star.
Disappointing – Needed to get my transmission checked - ended up being a replacement job. Quote was unrealistically high and I walked 2 shops down in the same building and could have gotten the repair done for $800 less. Something's wrong! Either they're not specialized on transmisions and need more time to figure it out (hence the high cost which is mostly labor), or they want to rip you off. I even had to pay almost $100 for the estimate. Wanted to bring 2 more cars for general service and tried to negotiate to waive the f... read more
No 1 Cheating workshop – This workshop really sucks.The owner treat you as if you are there to beg some bucks.No greetings.No transperancy in the job he does.Use the scrap items which makes you to spend again in another shop.I will not receommend at all.
Bay Star Auto Care – I went to this shop in need of some work and they used the cheapest parts known to man. I had to get my repairs re-done at antoher shop who showed my how Bay Star cheated me. I do NOT recommended this place at all. I guess you do get what you pay for...
Business response:
As a AAA approved, Gold Shield member, and a member of the Better Business Bureau, it is my responsibility to use factory approved parts from the manufacturer. I have been in business for 15 years and have never received a complaint like this before. And since this client never approached me with this complaint I'm not even sure of the validity of the complaint.
Very Friendly, Won't Rip You Off – I joined Citysearch specifically so I could review Bay Star Auto Care. We've been a customer for a few years now, after being over-charged at Midas one too many times. Midas wanted to charge us about $3000 for a bunch of things that we didn't need when we got a second opinion from Gary at Bay Star. He quoted us about $700 for what we truly needed fixed on our car, fixed it quickly, and didn't try and charge us for anything else. Bay Star has been our go-to place ever since. Recently, we had... read more
Editorial Review – Complete auto repair shop provides brake service, tune-ups, smog inspection and more.
Frequently asked questions about Bay Star Auto Care
How is Bay Star Auto Care rated?
Bay Star Auto Care has a 3.8 star rating with 135 reviews.
When is Bay Star Auto Care open?
Bay Star Auto Care is closed now. It will open tomorrow at 8:00 a.m.
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