Bay Service Automotive Inc.

Courtney Hamilton 

on Google

2 days ago

Bay Auto has consistently done excellent mechanical work on my vehicle, and I have trusted them with major repairs in the past. The quality of their workmanship has never been the issue. My issue arose around a timing belt appointment that I believed was scheduled for Wednesday of that week. When I arrived, I was told it was scheduled for the following Wednesday. Whether this was a misunderstanding or miscommunication, the result was that I had already arranged and paid for a rental car based on the date I believed was confi... read more

BG 

on Google

2 days ago

Hey this is a follow up to Courtney Hamiltons review, from an outsiders point of view to her situation. I am not management at Bay service therefore this reply won’t be the most professional. Courtney scheduled an appointment for the the Wednesday following, and not the Wednesday she came in demanding service because she rented a car for the wrong week. Her lack of responsibility and planning cost her rental car fees, not bay service. As an adult you have responsibilities, and when you fail to be responsible (renting a renta... read more

Steve Hall 

on Google

3 months ago

I have been reluctant to take my truck anywhere because I know I have transmission issues but not sure if they are major or minor. I needed someone I could trust to give me an honest price. Dan took a look at my transmission and let me know the fix was relatively minor. I was relieved, it would have been easy to overcharge me for the repair. They also fixed my emission system so I can get smog checked and fixed a coolant leak. 

Rogers Hawley 

on Google

3 months ago

Dan and Shannon are awesome. If you don't know how to fix your car, they probably will. They give good advice and are basically automotive fiduciarys. Good business karma! 

Sandra Caballero 

on Google

4 months ago

The business owner called me and harassed me on the phone for 20 mins after giving this review (note- google prohibits business from calling their customers to harass them.) Came in for a tire bolt replacement and they dramatized the need for immediate additional work. A bill that was suppose to be approximately 100 resulted in 1,000. My perspective is they dramatized the necessity for immediate additional repair. Retrospectively it was not immediate and definitely not a 1,000 bill. They replaced break pads and resurfaced ro... read more