Bay Cities Appliances Kitchens & Baths

benbirdsong 

on Citysearch

13 years ago

Do not shop here – I bought a high end washer/dryer from theis store last week. It completely broke on the very first test run in our house> We spoke with the sales rep Mars who said they could take it back and we could buy a new model, however the owner wanted to speak to us first. The owner, Joseph, was so rude, referring to my wife as "lady" and telling us to get a lawyer when all we wanted was to purchase a washer/dryer of equal or better value. He was so insulting and hung up on us. He called his workers and told them n... read more

katethecook 

on Citysearch

13 years ago

Wonderful appliance Store – My husband and I have been buying our appliances at Bay Cties Appliances for many years. The service is excellent, and so are the products,and we would never go anywhere else , they're the best! We're going to be talking to them soon about getting a new stove top, and 2 built-in ovens for our townhouse,although the seller just before we bought our place put in new stuff, but we don't like what he put in, so we'll be changing it very shortly and getting what we like from Bay Cities Appliances, the ... read more

TimM 

on Citysearch

14 years ago

worst customer service I can remember – Don't be fooled by their pleasant manner when purchasing. If something goes wrong, the salesman misrepresents the product, you are not happy for any reason, prepare to be yelled at, accused of lying, and hung up on are asked to leave the store. I have purchased dozens of high end large appliances and have never had such poor follow up treatment from any store as Bay Cities. It's a shame because they are just down the street, but I would never do business with them again! Ironically, I ... read more