Baxter Health Specialty Clinic at West Plains

Tyson Maclean 

on Google

3 weeks ago

I’m a permanently disabled veteran and I’m in severe pain. The management of this company does not understand that disabled veterans do not pay for their medication’s. They are sending the medication’s to private pharmacies and the pharmacies. Do not accept the insurance for the veteran. It cost $30 to fill the prescription for the pain medication. I asked if they can send to the popular bluff va pharmacy so they can mail it to me. I’ve been suffering for days and the popular bluff va pharmacy has no records of the prescript... read more

Susie Staton 

on Google

7 months ago

My husband had an appointment today at the clinic. We drove all the way from Springfield-two hours-only to find the clinic closed. Yes, we have had snow but the roads were totally clear and their parking lot was clear. We waited until the time shown on our paperwork just in case, but the door was still locked. We did not receive any notification in advance. I called and left them a message while we sat in the parking lot. Another patient came while we waited and he also had an appointment. He had only received an email and t... read more

Bobby M 

on Google

11 months ago

I used to go to pain treatment associates and they were so caring and they treated me with respect. I was told by Dr. Thompson that the more I over use my back the more I will lose functionality in my back, and I will eventually lose the ability to walk if I’m not careful with my back. Dr. Ryan Kraft on the other hand has a terrible bedside manner, and seems to get enjoyment out of being rude to his patients. He treated me like I was a piece of crap that was just pandering for meds when he wouldn’t listen to anything I said,... read more

Shawna Rose 

on Google

a year ago

They don't deserve one star but I've been here twice I do not like it don't think Dr.price even looked at past records from Dr. Thompson they just cut your meds down don't listen to whether you need that med or not they are not friendly there at all 2nd appointment I sat in room for iver45 minutes for the doc to not even fully come into the room was fine in under 5 minutes never asked if I had anything else going on no smile just another dollar sign seen I want Dr. Thompson and Alice back at least Alice was nice friendly hel... read more