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Battery Shop
- Auto Repair
- Mount Juliet, TN
About this business
Location details
301 N Mount Juliet Rd, Mount Juliet, TN, 37122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
NTB told me that they would not do my tire rotation because "unfortunately, the tires on the back are new, so why not just get some for the front too?" They also would've charged me $70 on just the oil change if they had done it, but they did not because apparently my dipstick was completely dry and they don't do any sort of engine repair. They sent me on way without telling me what to do about this, so I could've been left with a broken down car on my way to a different shop. I went to grab some oil to put in my car only to... read more
Business response:
Hi Olivia, we appreciate you taking the time to write a review. We're disappointed to hear that your experience with us was not up to the standards that we hold ourselves to. Could you please go to www.ntb.com/contact-us-form and provide us with some more details about this? We'd like to reach out to you regarding your visit. Thank you. NTB Tire & Service Centers
Business response:
Thanks for the high star rating, Bill! What can we do to take your four stars up to five? We hope that you have a great day! NTB Tire & Service Centers
Do not go to NTB for car service. They are the worst. They are telling me that I need new tires *again*. I bought these in Aug 2015, and they have 40K miles on them, with a 70K mile life. This would be the 3rd set of tires that I bought in the 6.5 years I've had the car. My husband stopped going there after their constant drive to push repairs that weren't needed. He's never had issues with Firestone in the 4 years since he switched businesses. I will not be back once I buy a new car. If I didn't have the warranty on my brak... read more
Just an overall very disappointing experience. Was quoted a price for a very specific part replacement and cost more than doubled from the time I called to the time I went for my appointment. Mistakes happen..i get it. But when the shop's response is flat out rudeness...I just don't get it. Based on other online reviews, it looks like my experience is closer to the rule, not the exception.
Frequently asked questions about Battery Shop
How is Battery Shop rated?
Battery Shop has a 3 star rating with 15 reviews.
When is Battery Shop open?
Battery Shop is closed now. It will open tomorrow at 7:00 a.m.
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