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Bath Fitter of NW Indiana
- Contractors
- Valparaiso, IN
About this business
Location details
1258 Lincolnway, Valparaiso, IN, 46385, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Very disappointed in this service. Shoddy installation the first time. A second installer was sent to fix the first installer's mess (embarrassing for the company), but we are still left with a cracked shower floor. The job took months to finish...not the "week or so" that was promised...and this was our only bathroom! Had to call corporate to get anyone's attention at the Valpo store. Never offered a discount for the inconvenience or frustration. Once they had our money, there was zero customer service. Buyer beware.
Our original liner, which we had installed years ago started cracking so we gave the Valpo location a call. After a few conversations I called again and for some reason the owner answered. The owner was very nice and said they had a tub that would fit and would replace it free of charge, it was downhill from there. Within a week the ceiling drywall in our bathroom closet downstairs was destroyed. It was left that way for years because they kept having to come back over and over to fix a persistent leak. The leak never got fi... read more
Had a shower installed recently. Material quality is okay, the issue was with the install. Shower pan base was installed on an uneven surface. Installer didn’t use any self leveling compound or similar before installing the pan. So there is a lot of flex around the drain and low area in the floor. The shower is usable, but the extra flex just feels sloppy and cheap. I would look around at other contractors or consider doing it yourself (like I probably should have).
SEE UPDATE: We’ve had our unit for 13 years with no issues. We started to notice several small imperfections recently and contacted the company. They completely upheld their warranty and replaced it with several upgrades. Workers were punctual and competent, doing whatever needed to be done to make sure the job was done correctly and we were satisfied. We are very happy with our investment! Recommend! UPDATE: Shortly after install, the unit started leaking. The ceiling in the closet below crumbled.. called and Nick came out ... read more
Chad is the absolute BEST! Had the tub done years ago... looks as great now as it first did. In 6 years, I've only had to re-caulk once. Had grab bars installed and they're great. Chad is incredibly conscientious and great to work with.
Frequently asked questions about Bath Fitter of NW Indiana
How is Bath Fitter of NW Indiana rated?
Bath Fitter of NW Indiana has a 3.8 star rating with 20 reviews.
When is Bath Fitter of NW Indiana open?
Bath Fitter of NW Indiana is closed now. It will open at 9:00 a.m.
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