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Bath & Body Works

4.3

About this business

Location details

9900 Brook Rd, Glen Allen, VA, 23059, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.340 reviews
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Tiffany Watson's profile image
Tiffany Watson 
a week ago

Best smelling body care for my entire life 

Christina D's profile image
Christina D 
a month ago

The associate couldn’t remove the sticker on the back of a gift card and damaged the card number. A few numbers were missing so they couldn’t use the gift card. The manager told me there was nothing they could do and I could not get a new gift card. What? You damaged the gift card and you can’t replace it? Made no sense and she was no help at all. Called customer service and they replaced the gift card right away. Associate was nice but the manager sucks. 

Christina DiBagno's profile image
Christina DiBagno 
a month ago

The associate couldn’t remove the sticker on the back of a gift card and damaged the card number. A few numbers were missing so they couldn’t use the gift card. The manager told me there was nothing they could do and I could not get a new gift card. What? You damaged the gift card and you can’t replace it? Made no sense and she was no help at all. Called customer service and they replaced the gift card right away. Associate was nice but the manager sucks. 

Andrea Crandell's profile image
Andrea Crandell 
4 months ago

My friend and I went in for the $9.95 candle sale. I just wanted to say the staff were amazing, they were so happy and helpful. It was a great experience. You ladies are the best! 

Sarah Lewis's profile image
Sarah Lewis 
6 months ago

I went to this location during a great candle sale and bought about 16 some candles. The sweet cashier offered us bags, but my sister was like we can use the cardboard carriers. We got halfway to my car and my sister lost her grip and broke 4 candles. We picked up what we could and I went inside to ask for a broom/dust pan. I did not want to leave all that broken glass in the parking lot. The manager came out and said she wanted to see what happened. I took her the incident and I insisted I be the one to clean it up. She ask... read more

Frequently asked questions about Bath & Body Works

How is Bath & Body Works rated?

Bath & Body Works has a 4.3 star rating with 40 reviews. 

When is Bath & Body Works open?

Bath & Body Works is closed now. It will open at 10:00 a.m. 

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