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Bath & Body Works home fragrance and personal care products retail stores in the U.S. and Canada and online retail business.
1500 Harvey Rd, Ste 3014, College Station, TX, 77840, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 8:00 p.m. | |
Tue | 10:00 a.m. to 8:00 p.m. | |
Wed | 11:00 a.m. to 8:00 p.m. | |
Thu | Closed | |
Fri | 7:00 a.m. to 9:00 p.m. | |
Sat | 10:00 a.m. to 8:00 p.m. | |
Sun | 12:00 p.m. to 6:00 p.m. |
During the candle sale in December I received 4 broken candles. Tried to have them refund or return the reps system was crashing so couldn’t process it at that time. It’s during covid so I think I was not able to bring it in store to exchange but I told her I was worried I won’t be able to return it after a duration of time. She told me it was no problem she will write in the notes and they will refund me. Called today.. yes it’s been 6 months but I’m a nurse during Covid and I don’t even have time to use the bathroom someti... read more
I visited the Towne east location in Wichita, KS. Was greeted with you must use their hand sanitizer before you can enter. They did not require masks though. I decided to skip out and not go in because I'm allergic to certain types of lotions and sanitizers that are scented and being forced to use them when I don't know what's in them can break me out. Was then told to not stand in front of the store while I waited on my friend who was shopping there or they would call security on me. I moved over but they were lining people... read more
I purchased a car fragrance vent clip and some refills. I used one and less than a month later I noticed it had leak and damage my panel, some buttons are stuck, n looks like the paint melted. I haven't looked into the damage about but I'm sure it won't be cheap. There is no ingredients, or warnings. Hope people read this and avoid purchasing them.
Oh man. So as much as I love the products, they have no idea what they’re doing when it comes to shipping. My order was placed coming up to a month ago. Already contacted customer service and as nice as they were, I really had no answers. Still waiting. And the shipping fee? That’s a joke! There’s so reason to pay for shipping when 1. It takes so long 2. It’s unable to be tracked. Maybe do curbside pickup? Or at least drop the shipping fee. Very frustrated!
Their 10 off purchases coupon for signing up is a lie to get you to sign up I signed up and never got the email just one saying welcome to the club not that I am getting 10 off and I went to the store and they told me the same thing that they can't give me it which is redicilous
Placed a order on December 28 received email my order shipped. Called customer service numerous times. Was hung up on multiple times. Finally talked to someone Monday the 18 and said I will get refund. Still nothing.
Wallflowers I bought don’t work after months to 1-2 years would have been nice to know before purchase my zip at purchase was 21227
I purchased 2 gifts cards online from Bath and Bodyworks. My friends never received their gifts cards. After 3 attempts one of the cards was delivered but after 5 attempts the 2nd gift card still was not sent. After 10 phone calls to customer service I waited almost a month for the refund for the second gift card and still never received my refund. This company is terrible with online purchases.
Bath and Body’s customer service is horrendous and their package tracking is non-existent. This is the third time in two years that this organization has connected us to someone offshore with waits for up to an hour to simply find out where our package is or why the package was damaged in shipment. We have been advised 5 times in 5 days that this latest package was coming on five different dates. When we requested a credit for their “lost” package, they demanded that we now wait until 1/4 and start this process all over. The... read more
Bath & Body Works has a 3.6 star rating with 460 reviews.
Bath & Body Works is closed now. It will open tomorrow at 7:00 a.m.
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