Bates Roofing, LLC

Nancy Paschall 

on Google

6 days ago

It was a great experience, all the way through - from the initial meeting and walk through with the salesman, the crew doing the work, and the follow up from the senior project manager afterwards. They put a new composite roof on my house, large garage, and shed, and also did a new torch-down on my carport. Things were thoroughly explained and any concerns I had were addressed. The workers were friendly and quick, and things were cleaned up well at the end of each day. Communication was good with the office personnel as well... read more

CA Gentz 

on Google

a week ago

This was a project I hoped to avoid, I had multiple contractors tell me that the roof could be repaired, then we discovered another bad spot and had no choice but to do an entire roof. Bates had already done some work in our neighborhood and had given me a quote that wound up holding up better than any other quotes I sought out. Overall Everything from the initial contact to the customer service to the professionals on the ground did an outstanding job. Their attentional to detail and overall quality of work has us with a be... read more

Teresa Barnes 

on Google

a week ago

To preface this review, I got 11 different roof bids and I never even met to guy that came to do the inspection for the bid. When Brad emailed me regarding the bid, it included detailed information on what material they use and was very responsive to my follow up questions. Although I had multiple guys come out I still felt comfortable with Bates which says a lot about their customer service. Their bids also offer 3 different options that you can choose. They use IKO Cambridge, CertainTeed Landmark and Presidential. They cha... read more

Wanda J Akbar 

on Google

a week ago

Bates Roofing LLC staff, both on the ground and at their Puyallup office led by Sara, were friendly, efficient, professional, and did a great job on our roof replacement. Brad’s communication in explaining our roofing options in the beginning and throughout the process was excellent. Also, the price for the scope of the work that was completed was fair and reasonable. After the completion of our roofing project, we recommended Bates Roofing LLC to our son and soon they will be installing a new roof for his house as well. We ... read more

Kum Vanslyke 

on Google

a week ago

Thank you so much to the Bates Project Manager, Joe, and Eli for the fantastic job your team did on our roof replacement. The quality of the craftsmanship is exceptional, and the new roof looks beautiful. Your crew was professional and efficient, and they left the property spotless. Thank you again!! Kum