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Bastet Cat Hospital, Inc.
- Emergency Pet Hospital
- Burbank, CA
About this business
Location details
120 East Olive Avenue, Burbank, CA, 91502, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Best Veterinarian in LA Area – My cat Bailey was a patient of Dr. Basilious? for three years. I couldn?t have asked for better care for my best friend. As a matter of fact I would tell Bailey he was getting the Cadillac of care. But really he was getting the Rolls-Royce of care. As a clinician myself, I realize that one of the gold standards of care is to always provide the patient with conservative treatment first. If an effective treatment can be provided that enables the patient to experience the least discomfort than thi... read more
Cat Genius – I never thought anyone could replace Dr. Martin Small when he retired from VCA, but after several years' search I discovered Dr. Basilious. He tends to go after primary causes rather than symptoms, so I was initially startled that he wanted to attack my cat's renal problem at her dental abscesses (source of bacteria) - but it worked! While the initial dentistry was expensive, it only had to happen the one time (4 years ago). She's now 16 years old and is doing well on low-phosphorus food with no medication.
Rude, gruff, and overpriced – I took my cat in to see Dr. Basilious, because he specialized in felines only. My cat has never had any serious medical issues, and so I was quite concerned about his welfare. Dr. Basilious was very gruff and rude with me when I asked questions about my cat's condition. I wanted him to fully explain my cat's prognosis, but he seemed to take that as me being difficult. He charges double what most vets in the area charge. After visiting him, I ended up having to take my cat to an emergency clinic ... read more
Business response:
At bastet we try very hard to improve our client care. There is no client in our files under the last name Grossman! We found a client with a similar name that was not happy with the receptionist personality (she is no longer here). We called that client several times on the phone and left messages, also offered free vaccination to please that owner,without luck. We prefer that our clients to have direct communications with us.
No Mystery . . . Just Lots of TLC – I'm writing this positive review because I found a few bad reviews mixed in with the mostly excellent ones on a couple of sites. I've been taking my cats to Bastet Cat Hospital for nearly eight years and I couldn't be happier with them. Dr Basilious is excellent with my cats; he knows how to calm a cat after a ride in the car and he is always gentle while examining the patients. This is the only vet I've known who regularly takes the time to explain his diagnoses and always discusses treat... read more
Avoid at any cost – Wow, where do I start? I usually don't write negative reviews about bad businesses, but if I can prevent someone who loves their cat from going to Bastet, I will. The doctor is beyond rude and unprofessional. Made us feel stupid when we asked him simple questions about our cat's health (this was a routine exam), and has absolutely no bedside manner when it comes to his feline patients. Maybe he had a bad day but this is no way to treat your clients. We also found out he charged us for services that weren'... read more
Excellent Care – We've been taking our cats to Bastet for years. Through cancer, heart disease, irritable bowel disorder, and just plain check ups. Dr. Basilious is thorough and compassionate yet understands minimizing pain to the cats and cost to us. We've lost two pets while going to Bastet and, although our kitties eventually died, the care that they received during their health problems was excellent and the doctor and staff were extremely caring towards our babies and us. I could not recommend them more highly.
Great Vet! – Bastet Cat Hospital is the best place I?ve ever brought my cats. I would tell anyone in the entire area to bring their cats to Dr. Sam Basilious. Dr. Basilious is a warm, caring and a responsible veterinarian. Krista C.
Love this Vet – i love this Vet! They always take great care of my cat, and I would not trust anyone else with her care.
Completely Unprofessional Behavior – I brought my Abyssinian to Dr. Basillious for a possible urinary blockage-in cats, potentially fatal. The Dr. said he would have to anesthetize my cat in order to do x-rays and catheter his urinary tract-in other words, he had all ready diagnosed a problem without the x-rays. I was then given an estimate by one of his techs for over 850.00-most of which was not even mentioned by the Dr. beforehand. My main complaint is that he said he would get right to it.. He said to come back in 45 min... read more
Frequently asked questions about Bastet Cat Hospital, Inc.
How is Bastet Cat Hospital, Inc. rated?
Bastet Cat Hospital, Inc. has a 4.1 star rating with 129 reviews.
When is Bastet Cat Hospital, Inc. open?
Bastet Cat Hospital, Inc. is closed now. It will open on Monday at 8:00 a.m.
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