This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Bass Pro Shops
- Sporting Goods
- Bolingbrook, IL
About this business
Bass Pro isn't just fishing. It is the world's leading supplier of outdoor products offers the area's largest selection of quality gear for fishing, hunting, camping, nature gifts, outdoor cooking, boating, marine and much more. Check our website for special store events.
Location details
709 N Janes Ave, Bolingbrook, IL, 60440, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I would like anyone reading this to know just what kind of a company Bluegreen is. My husband was diagnosed with Testicular Cancer in January of this year. He has had surgery, radiation treatment, imaging, lab work, physician and cancer treatment center visits for the past 8 months. The cost of care for this is as expected very expensive and has strictly tightened our family budget and we have had to make some difficult financial decisions this year. We have not used the timeshare at all this year due to my husband's physic... read more
Business response:
Dear Mrs. ******, Thank you for sharing your review. We are very sorry to hear of your husband's illness, and we wish him well with his treatment. We would also like to apologize for any difficulty you have had in reaching us for assistance, and we would like to speak with you in order to explore any options that might be helpful to you. So that we can assist you, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated ... read more
We have invested so much money in Bluegreen's vacation packages. It is impossible to book a vacation at their resorts even if we have the points. You have to book almost a year ahead to get anything during the weekend. My husband and I regret ever buying into this timeshare. They made it sound so easy... you can book anything anytime anywhere. Complete Lie. I can't even book a trip to their gulf shore resort for this summer. There is nothing available. The maintenance fee is absolutely outrageous! We pay $1000 a year for a t... read more
Business response:
Dear **** ******** Thank you for sharing your review! We sincerely apologize to hear that you have had such difficulty in scheduling the vacations you want to take using your Points! It is our goal for our owners to be able to enjoy vacation time with their ownership, so we would be happy to help you and your family get on vacation. So that we can assist you, please send an email to ****@********************** referencing your BBB review, and making sure to include the names, phone number, and email address associated with ... read more
I am extremely let down by Bluegreen. My husband and I sat through a Bluegreen Vacations time share pitch back in July 2018 at Christmas Mountain Wisconsin Dells. We were told upfront that the presentation was not going to be high pressure sales and if we told our sales representative we were not interested in the membership with Bluegreen the conversation would end and we could go. This was not the case. After a full presentation done by a Bluegreen representative, we were sat down with an individual sales representative wh... read more
Business response:
Dear **** ****** Thank you for sharing your review! While we are happy to hear that you have found our representatives to be friendly, we sincerely apologize for any miscommunication surrounding the use of your incentives and for any inconvenience this may have caused. So that we can assist you, please send an email to ****@********************** referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen vacation package account. We look forward to assis... read more
If you are flexible and have no restrictions Bluegreen will wok out for you. If you only have limited or restricted time when you can travel, don't bother with this. We have found that if you can travel whenever you like and make plans ahead of time, Bluegreen offers a lot of travel options. My wife is retired and I work from my home office. That means my home office can be anywhere, and we've taken the opportunity to mix work and pleasure at Bluegreen resorts. If you can arrange your time away to be from Sunday to Friday, y... read more
Business response:
Dear Mr. ******* Thank you for sharing your review! We appreciate you taking the time to share feedback about your experience so far! We are happy to hear that you are able to enjoy time away using your ownership, though we apologize for any hindrance or inconvenience caused by the higher weekend rates. If we can be of further assistance with getting on vacation using your Points, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email ad... read more
We have had nothing but good experiences. Only owners for 2 years we think this was a great investment
Business response:
Dear Ms. ********* Thank you for sharing your review! We are so happy to hear that you are enjoying your ownership and using your investment to make lots of wonderful vacation memories! If we can be of any assistance at this time, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to assisting you further! ~Bluegreen Customer Care
I wish I could leave this business less than one star. If it sounds too good to be true, then it is. Myself and best friend were in Outdoor World in Austin, TX in January of last year and the sales lady gave us her sales pitch about a 3 night stay in a long list of hotels in one of their destinations. We paid the $199 and signed up. We asked as many questions as possible. We chose this package because we've been to Vegas and wanted to return and we wanted to stay at a specific hotel among their list. We were told we could ch... read more
Business response:
Dear Kela ******* Thank you for sharing your review! We sincerely apologize to hear of the disappointment in your vacation package and for the difficulty you have had in scheduling the accommodations you prefer at times that will work for you! We would be more than happy to speak with you further regarding your concerns. So that we can assist you, please send an email to ****@********************** referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegre... read more
DO NOT BUY FROM THIS PLACE!!!!! This company is nothing but smoke and mirrors. They make everything sound nice and enjoyable....IT'S NOT! If you get with the sales team in Tennessee request someone else if they give you a lady Sam or Jim, they play a good game and fill you with lies; then by the time you figure the lies out your 15 days are up and they have you lock into a life of misery. I have begged to get out of this without any luck yet.
Business response:
Dear *** ****** Thank you for your review! We are very sorry to hear of your disappointment with your ownership, and for any misunderstanding that occurred during your purchase meeting. We would be happy to speak with you further regarding your concerns. So that we can assist you, please send an email to ****@********************** referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to assisting you further! ~Bluegreen Cu... read more
Went to the presentation in Tennessee, had no problems told them we were not interested in purchasing their time share, then they come back with a trial offer that we could finance or pay the full amount. We agreed to pay the full amount no financing needed, then come back to say the offer was no good because it was not enough money to keep the reservation open, but over here them talking about our credit scores. It's all based on credit wether you have the money to finance or not, what a sham of a company. That's fine you d... read more
Business response:
Dear Mr. ******** Thank you for sharing your review! We sincerely apologize to hear of your disappointment with your recent tour experience, and with the credit requirements to purchase. If we can assist you further, please send an email to ****@bluegreenvacations.com referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen account or tour. We look forward to assisting you further! ~Bluegreen Customer Care
They use deceptive sales tactics and sell you a product that falls far short of their promises. I should have avoided dealing with this company for sure. Do not purchase from these people if you're expecting to get your dream vacations from this. And don't listen to their sales pitch. Yearly dues are high, and usage is not very easy even if you are tens of thousand invested in their program. Definitely one of the worst investments of my life. The save your unused points is a joke, I was charged and those expired too! Stay fa... read more
Business response:
Dear Mr. *********, Thank you for your review! We regret to hear of the frustration you have experienced with your ownership, and we would like to be able to help you make use of your Points to get on vacation more frequently! So that we can assist you with using your ownership and addressing any outstanding concerns, please send an email to *************************** referencing your BBB review, and making sure to include the names, phone number, and email address associated with your Bluegreen account. We look forward to... read more
Frequently asked questions about Bass Pro Shops
How is Bass Pro Shops rated?
Bass Pro Shops has a 4.3 star rating with 4,620 reviews.
When is Bass Pro Shops open?
Bass Pro Shops is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com