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Bass Mazda
- Car Dealers
- Sheffield, OH
About this business
Here at Bass Mazda, it is our mission to be the automotive home of drivers in the Sheffield Village, OH area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
Location details
4900 Detroit Rd, Sheffield, OH, 44035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
Margie in the parts department has gone above and beyond for two different parts/recall help. She took the time to help and that is excellent customer service. Thank you, again Margie.
Non-existent customer service. No follow through. I've tried Bass Mazda twice now, and both times have been very much let down. May 2021: Was interested in a CX-30. Sales staff took my info, said they would call back with appointment for test drive, model availability, and never heard a peep back. Even called back and left several voicemails. It was like I didn't even exist. Ended up going to another dealer. With COVID shortages and staffing issues I can understand, but absolutely no follow up was pretty disappointing. March... read more
I wouldn’t recommend this dealer. I used them when I bought a Ford & a Mazda. I won’t use them again. The Ford service department & sales tactics at Mazda aren’t ethical. Update: I had issues obtaining the extended warranty that I purchased. I purchased the vehicle in August of 2023 and just received the warranty in March of 2024. It took multiple emails & a call to Mazda to get what was required.
Frequently asked questions about Bass Mazda
How is Bass Mazda rated?
Bass Mazda has a 4.4 star rating with 251 reviews.
When is Bass Mazda open?
Bass Mazda is closed now. It will open tomorrow at 9:00 a.m.
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