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Baskin-Robbins
- Ice Cream & Frozen Yogurt
- Honolulu, HI
About this business
Location details
820 W Hind Dr #3, Honolulu, HI 96821, Honolulu, HI, 96821, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 10:00 p.m. | |
| Tue | 10:00 a.m. to 10:00 p.m. | |
| Wed | 10:00 a.m. to 10:00 p.m. | |
| Thu | 10:00 a.m. to 10:00 p.m. | |
| Fri | 10:00 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 10:00 p.m. |
ABSOLUTELY UNACCEPTABLE I ordered a custom photo ice cream cake that costs $75 & it looks like absolute crap. It’s torn in places & it is just not acceptable business practices to ever sell a cake like that The “Manager”, Alexander, starts banging around the cake, because I said that was unacceptable & he said he could fill in the icing & continued to bang the cake around, further tearing it Last year when we ordered it, we had NO problems, so he can’t blame the printer He refused to issue a credit or do anything to make thi... read more
I ordered a custom birthday cake for my son’s special day from the Baskin-Robbins location at W Hind Iuka, Honolulu, HI, 96821 location. Unfortunately, the cake I received looked nothing like the image advertised online. It was poorly made and didn’t reflect the quality I was expecting. When I contacted the store to address this issue, they refused to offer any solution or compensation. To make matters worse, the manager eventually blocked my number when I tried to follow up. This level of unprofessionalism is incredibly dis... read more
Tonight was the worst customer service I ever received. They was 2 workers and very slow. 1 worker was working on an order and I tried to make eye contact with no acknowledgment. The girl worker was doing something and was never acknowledged also. There was a customer who came in after me and this girl helped them right away, seems like they knew each other. I was about to make a scene but I kept my cool. I just got my order from the guy and left disappointed. The other crew when I usually go is fantastic. I’ve been in the c... read more
Frequently asked questions about Baskin-Robbins
How is Baskin-Robbins rated?
Baskin-Robbins has a 3.8 star rating with 17 reviews.
When is Baskin-Robbins open?
Baskin-Robbins is closed now. It will open at 10:00 a.m.
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