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Baskin-Robbins

2.3

About this business

Location details

14791 Eureka Rd, Southgate, MI 48195, Southgate, MI, 48195, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to 10:00 p.m.
2.311 reviews
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phillip helton's profile image
phillip helton 
4 months ago

I went 3 days before my son’s birthday party to order an ice cream cake with a lion’s logo on it. We meet their terms for placing the order. They took my money and then didn’t make the cake. They had nothing but excuses and apologies. They don’t do refunds they wanted us to take a lesser cake because they messed up. My son just wanted a cake. I took it. I got mad. They just keep saying sorry. I will email corporate and the owner to let them know that I don’t appreciate their businesses practices and I will never go there aga... read more

rachel michalski's profile image
rachel michalski 
4 months ago

I recently went through the drive-thru at this location and was surprised to see no line, which was a plus. I asked about donuts since they weren’t pictured on the menu, but it was hard to choose because I couldn’t see any of them. I decided on a ham and Swiss croissant. I live very close by, so I was able to eat it shortly after getting home. Unfortunately, the croissant was soggy, very small, and only had a single slice of ham inside. For $5, it didn’t feel worth the price. I really do try to support local businesses, but ... read more

Majdi Khaled's profile image
Majdi Khaled 
6 months ago

I was treated very poorly by one of the clerks at this Baskin-Robbins. He was yelling and speaking in an aggressive tone, which made the entire interaction uncomfortable and frustrating. This kind of behavior is completely unacceptable, especially in a customer-facing job. I hope management addresses this issue, because no one should be treated this way when simply trying to enjoy ice cream. 

Robert Gilsdorf's profile image
Robert Gilsdorf 
9 months ago

Could not understand clerk. I do not speak hindi. He got order wrong. Way too expensive. Not going back. 

shareeree shareeree's profile image
shareeree shareeree 
11 months ago

Poor customer service 

Frequently asked questions about Baskin-Robbins

How is Baskin-Robbins rated?

Baskin-Robbins has a 2.3 star rating with 11 reviews. 

When is Baskin-Robbins open?

Baskin-Robbins is open now. It will close tomorrow at 12:00 a.m. 

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