Baskin-Robbins

Omar Ghneim 

on Google

a month ago

I would give this Baskin-Robbins zero stars if I could. We stopped by for ice cream with our family, and it was one of the worst customer service experiences I’ve had. The employees couldn’t have cared less about customers walking through the door. There was a large puddle of water inside the store, next to the main ice cream freezer, caused by a leaking freezer. We told the staff about it twice. They said they already knew about the leak. While they had placed a wet floor sign nearby, that was nowhere near enough. The water... read more

Ricky Abram 

on Google

a month ago

I didn’t want to be that guy, but I walked into the store at 7:34. Unfortunately, all of the ice cream and shake machine was shut down. No ice cream or shake for my son for the night. 

Stacy H 

on Google

2 months ago

This location is terrible. I walked in at 7:30 on a Saturday and was told they couldn’t serve me. I said aren’t you open until 8? Answer was yes but we are cleaning. No, you are open and serve customers until 8 and then you clean. It’s ice cream so that’s crazy. These employees are just lazy. You cannot close 30 minutes early. If I was the owner I would be extremely upset and fire these employees. Terrible customer service. 

Cornelius William 

on Google

2 months ago

I strolled in at 7:28 PM, ready to indulge in two glorious scoops, fully aware that this ice cream haven wraps up at 8 PM. However, the two staff members on duty decided that serving me was a no go, citing their imminent closing time (32 minutes early). To add insult to injury, I witnessed another couple getting the same cold shoulder before me. Talk about a scoop of disappointment! This is what I call terrible service, and let me tell you, my taste buds and I will be taking our business elsewhere! I wish I could give ZERO s... read more