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Baskin-Robbins

2.6

About this business

Location details

3555 Legacy Dr #100, Frisco, TX 75034, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 8:00 p.m.
Tue5:00 a.m. to 8:00 p.m.
Wed5:00 a.m. to 8:00 p.m.
Thu5:00 a.m. to 8:00 p.m.
Fri5:00 a.m. to 8:00 p.m.
Sat6:00 a.m. to 8:00 p.m.
Sun6:00 a.m. to 8:00 p.m.
2.615 reviews
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Stacy H's profile image
Stacy H 
a month ago

This location is terrible. I walked in at 7:30 on a Saturday and was told they couldn’t serve me. I said aren’t you open until 8? Answer was yes but we are cleaning. No, you are open and serve customers until 8 and then you clean. It’s ice cream so that’s crazy. These employees are just lazy. You cannot close 30 minutes early. If I was the owner I would be extremely upset and fire these employees. Terrible customer service. 

Cornelius William's profile image
Cornelius William 
a month ago

I strolled in at 7:28 PM, ready to indulge in two glorious scoops, fully aware that this ice cream haven wraps up at 8 PM. However, the two staff members on duty decided that serving me was a no go, citing their imminent closing time (32 minutes early). To add insult to injury, I witnessed another couple getting the same cold shoulder before me. Talk about a scoop of disappointment! This is what I call terrible service, and let me tell you, my taste buds and I will be taking our business elsewhere! I wish I could give ZERO s... read more

Venkat Obillaneni's profile image
Venkat Obillaneni 
3 months ago
Brittany Jones's profile image
Brittany Jones 
5 months ago

I picked up my ice cream cake for our staff holiday party yesterday, and unfortunately noticed a large bubble on the front of the cake once I returned to the office. I’m not sure how this was missed during the decorating process or before it was boxed. 

Binil Joy's profile image
Binil Joy 
6 months ago

Someone needs to train what customer service is to one of the staff there. Very poor service and attitude. 

Frequently asked questions about Baskin-Robbins

How is Baskin-Robbins rated?

Baskin-Robbins has a 2.6 star rating with 15 reviews. 

When is Baskin-Robbins open?

Baskin-Robbins is open now. It will close at 8:00 p.m. 

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