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Baskin-Robbins

2.9

About this business

Come visit your local Baskin-Robbins at 12655 Tomball Parkway in Houston, TX for flavors for everyone, every day, and cakes for every occasion. Seize the Yay and order online today. 

Location details

12655 Tomball Pkwy, Houston, TX 77086, Houston, TX, 77086, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 10:00 p.m.
Tue5:00 a.m. to 10:00 p.m.
Wed5:00 a.m. to 9:00 p.m.
Thu5:00 a.m. to 10:00 p.m.
Fri5:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
2.936 reviews
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I G's profile image
I G 
on Google
a month ago

If YOU HATE YOUR JOB DON’T WORK HERE!!! I went today to get my favorite ice cream it was 9:15pm and I am very upset at the nasty service the employees here give their customers. One of the employees was mopping and placing the chairs upside down. Employee couldn’t wait for us to order our ice cream before sweeping and throwing the dust at us. I felt very uncomfortable like my money did not matter. We couldn’t sit-down to enjoy our ice cream. It was a horrible experience, I hope you retrain your employees or get new employees... read more

Jesse Miranda's profile image
Jesse Miranda 
on Google
7 months ago

Says closes 10 PM arrived 9:50 closed 

Ursula Deauvearo's profile image
Ursula Deauvearo 
on Google
7 months ago

Very clean and very nice employees 

Kristal Coleman's profile image
Kristal Coleman 
on Google
a year ago

Bad customer service with the gentlemen there, according to the receipt it may be Israel. The Baskin and Robbins is in my area, normally I go through the drive-thru, today we went. I'm sorry that we inconvenienced your day by coming in to purchase ice cream on one of the hottest days. 

Fannybananany's profile image
Fannybananany 
on Google
a year ago

The employees are too concerned with closing shop early. I arrived at 8:50pm to find the lobby closed when closing hours are 10pm. We ordered two Oreo shakes in the drive thru and they came out super watery. We came back around to get a refund from them and the girl working today said that she hasn’t been trained on how to do refunds and that the shakes are made following the recipe. We pressed and after some time she offered to remake them and told us to throw away the watery ones.They came out thick the second time, turns ... read more

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Frequently asked questions about Baskin-Robbins

How is Baskin-Robbins rated?

Baskin-Robbins has a 2.9 star rating with 36 reviews. 

When is Baskin-Robbins open?

Baskin-Robbins is closed now. It will open at 6:00 a.m. 

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