Baskin-Robbins

Jessica Goldman [Harmon ES] 

on Google

a month ago

I ordered an all chocolate ice cream cake. My mom is originally from NY and she just moved out to Vegas. For the last 35+ years, she has gotten the same birthday cake from Carvel: all chocolate ice cream cake with crunchies and hot fudge in the middle and on top. There are no Carvels out in Vegas so I went to this store to see if they could do something close. I asked the "kid" if he could make an all ice cream cake. He asked who I thought was the designer (who had headphones on and was watching a video) if they could do it.... read more

jessica cappelli 

on Google

a month ago

Great scoopers Happy campers. 

Sabrina Balooch 

on Google

2 months ago

It’s customary for businesses, especially chains as large as BR, to offer some kind of compensation or voucher if there was an issue that the chain itself was responsible for. I left a complaint and the store responded, confirming that they should have dealt with the situation differently, and then didn’t address the money that I lost as a result of their lack of attention to detail. DO NOT go to Baskin Robbins, they do not care about their customers. 

Randy Medeiros 

on Google

3 months ago

Slow, they help employees before customers 

Jasmin-Alexandra Pacheco-Cruz 

on Google

4 months ago

My mother purchased an ice cream cone, and as she was paying, the scoop fell off. Perhaps if the ice cream had been more securely placed on the cone, this mishap could have been avoided. When she requested a replacement, the server insisted on charging her again or suggested she retrieve the fallen ice cream from the counter. As a loyal customer who visits 1-2 times weekly and purchases multiple cakes throughout the year—always tipping the staff—I am deeply disappointed. This experience has led me to decide not to return. In... read more