Baskin-Robbins's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Baskin-Robbins

3.5

About this business

Location details

20050 West Rd, Woodhaven, MI 48183, Woodhaven, MI, 48183, United States

Get directions
WeekdayScheduleStatus
Mon4:00 a.m. to 10:00 p.m.
Tue4:00 a.m. to 10:00 p.m.
Wed4:00 a.m. to 10:00 p.m.
Thu4:00 a.m. to 10:00 p.m.
Fri4:00 a.m. to 10:00 p.m.
Sat4:00 a.m. to 10:00 p.m.
Sun4:00 a.m. to 10:00 p.m.
3.577 reviews
Select a rating
Caitlin C's profile image
Caitlin C 
a month ago

Ordered an ice cream pie for a birthday on a Thursday morning , was told it would be ready Saturday at 10 for pick up. Went a little after noon on Saturday and no one knew anything about it . Showed them my order, the confirmation and payment. Everyone just said well no one ever got it . Refunded but cannot express the anger and frustration as it was a special occasion. Never shopping there again , can’t trust them with a special occasion . 

Josh Cook's profile image
Josh Cook 
a month ago

Preordered a cake online for my mother in laws birthday. Went to pick it up and they had no clue about it. They offered me a regular premade cake for full price, when at the very least a nice discount should’ve been added since they messed up the cake order to begin with. I took my refund instead of giving them any business because an offer to buy a premade cake, which wasn’t even close to what I had preordered a week ago, is insulting. 

Devin Paquette's profile image
Devin Paquette 
a year ago

Went with my husband as I made him go with me to get ice cream. We order at the window, pull up. They hand. Him his ice cream and then tell me they don’t have either of two flavors I ordered because it’s too frozen…but that’s why I’m here. They didn’t have one or the other. It was chocolate and gold medal ribbon. I thought you’d keep them readily available considering their popularity? Maybe I don’t know. Needless to say my husband who didn’t want to go got ice cream and I got nothin. I won’t go again… 

Lauren M's profile image
Lauren M 
a year ago

I will never come here again. I ordered a cake online and called the location night before pickup to check on the cake and see if it was ready early. The guy on the phone told me yes and I can come get it. When I arrived nobody knew what I was talking about and hardly felt like they knew what my order was. They assured me that I can come by tomorrow to pick it up. Well, I just went inside to pick up my order at the time that my email told me to and I am unsurprised to find out that nobody knows what I'm talking about again. ... read more

Renee V's profile image
Renee V 
a year ago

Always great ice cream 

Frequently asked questions about Baskin-Robbins

How is Baskin-Robbins rated?

Baskin-Robbins has a 3.5 star rating with 77 reviews. 

When is Baskin-Robbins open?

Baskin-Robbins is closed now. It will open at 4:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com