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Baskin-Robbins

4.0

About this business

Location details

17460 I-35 N Suite 428, Schertz, TX 78154, Schertz, TX, 78154, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 10:00 p.m.
Tue11:00 a.m. to 10:00 p.m.
Wed11:00 a.m. to 10:00 p.m.
Thu11:00 a.m. to 10:00 p.m.
Fri11:00 a.m. to 10:00 p.m.
Sat11:00 a.m. to 10:00 p.m.
Sun11:00 a.m. to 10:00 p.m.
4.0149 reviews
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Blake Williams's profile image
Blake Williams 
a month ago

All, well here I go again. I stopped at the Schertz Baskin Robbin’s to get a medium chocolate shake. The service was great, but based on the price I would recommend you go some place else. For a medium chocolate shake, it was $10.05. Yes, you can get a brownie sundae for less than a medium shake. The shake would have been $7.99 which isn’t great, but I can live with it, but I like it made with vanilla ice cream where they add a shot of chocolate syrup to it. To add that shot of syrup they charged an additional $1.29. For $10... read more

Vincent Howard's profile image
Vincent Howard 
a month ago

Absolutely expert at making deliciousness and just as expert at sincerely welcoming customer service...Ava, David, Hannah, Madison, Lisa, Stacyn, Carla, Kele & Carter - this team always give TWO reasons to leave with a smile! ☺️...all current & future stars! 

Priscilla's profile image
Priscilla 
2 months ago

I was overcharged at this location.When I asked for management,employees said they do not have management established at their location.Eventually I found a manager named nick, came to find out he was the franchise owner. Horrible manager could not and did not know how to fix a small issue.Thats very embarrassing for a brand like Baskin Robbin’s. Still to this day my overcharge has not been resolved.Poor inexperienced franchise Management at this location.Every customer must eat every mistake this location makes because they... read more

Marlyn Soto's profile image
Marlyn Soto 
2 months ago

Great place, we enjoy the ice cream. Both teenagers working there were very polite, I only have one name Carter. Thank you to both of the them for the good customer service. 

Norma L. Inabinet's profile image
Norma L. Inabinet 
2 months ago

I went into the ice cream shop Today, around 12:30 and purchased a quart of peanut butter ice cream, a lava shake, a large scoop of pistachio cream to go and a waffle cone to gone too. I get home and no waffle cone. I am leaving this review because this is the 2nd time this has happened at your store. The store was not busy so this should not have been missed. I will not be returning, 😟 

Frequently asked questions about Baskin-Robbins

How is Baskin-Robbins rated?

Baskin-Robbins has a 4 star rating with 149 reviews. 

When is Baskin-Robbins open?

Baskin-Robbins is closed now. It will open at 11:00 a.m. 

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