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Baskin-Robbins
- Ice Cream & Frozen Yogurt
- Ashburn, VA
About this business
Location details
44135 Ashbrook Marketplace Plaza, Ashburn, VA 20147, Ashburn, VA, 20147, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 9:00 p.m. | |
| Tue | 5:00 a.m. to 9:00 p.m. | |
| Wed | 5:00 a.m. to 9:00 p.m. | |
| Thu | 5:00 a.m. to 9:00 p.m. | |
| Fri | 5:00 a.m. to 10:00 p.m. | |
| Sat | 5:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
If I could leave zero stars, I would. My husband and I walked in to order ice cream and a chocolate shake for our family around 6:15 on Sunday. Three employees were working and not a single one greeted or acknowledged our existence. Ordered our items on the kiosk. Still no employee talk to us. Then our order number showed as ready for pickup at the pickup window. There was no order. In fact they just started it. I was told there was no chocolate for the chocolate shake. I asked for a refund. I was told there is no manager on... read more
Had dinner and then anted ice creams so stopped by this Dunkin/Baskin and enjoyed a scoop with sundae. Surprised no hot fudge so had to make do with chocolate sauce. Also cookie dough. Nice evening so had them outside.
I guess we went at the right time because the guy working was great and the place was very clean! Ice cream was delicious of course!
I don't usually leave bad reviews, but the person who served me coughed in their ungloved hand and then tried to grab a cone with that same hand. I asked for a different cone, got a dirty look and at the end of it the cone was stale and the ice cream tasted weird.
The employee that was there taking orders seemed to have been having a rough go of it; they may have been short-staffed when I stopped by because she was really the only one I saw in there waiting on customers. My interaction with the employee was neither bad nor good. I asked for more time to choose what I wanted, and when I was ready, she scooped up my ice cream of choice and put it on a cone for me. Then I paid and went about my merry way. The service has never been terrible, but sometimes, it's just okay. I only got a on... read more
Frequently asked questions about Baskin-Robbins
How is Baskin-Robbins rated?
Baskin-Robbins has a 2.9 star rating with 32 reviews.
When is Baskin-Robbins open?
Baskin-Robbins is open now. It will close at 9:00 p.m.
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