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Baskin-Robbins

2.8

About this business

Location details

44135 Ashbrook Marketplace Plaza, Ashburn, VA 20147, Ashburn, VA, 20147, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 9:00 p.m.
Tue5:00 a.m. to 9:00 p.m.
Wed5:00 a.m. to 9:00 p.m.
Thu5:00 a.m. to 9:00 p.m.
Fri5:00 a.m. to 10:00 p.m.
Sat5:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
2.833 reviews
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Shereen Jaan's profile image
Shereen Jaan 
2 months ago

Last night I had a very bad experience and this is the 2nd time . The new guy who was on training were unable to answer my questions and he was very slow . The other young girl who was extremely rude. She was like walking around pretending she is taking drive through orders. I asked her well can you help us as he doesn’t understand so she said well he is still learning and walked away. Then finally we picked the ice cream and when I asked about topping the new guy said it’s unlimited and no extra charge so I got the two topp... read more

Kelly Berryhill's profile image
Kelly Berryhill 
4 months ago

If I could leave zero stars, I would. My husband and I walked in to order ice cream and a chocolate shake for our family around 6:15 on Sunday. Three employees were working and not a single one greeted or acknowledged our existence. Ordered our items on the kiosk. Still no employee talk to us. Then our order number showed as ready for pickup at the pickup window. There was no order. In fact they just started it. I was told there was no chocolate for the chocolate shake. I asked for a refund. I was told there is no manager on... read more

RR's profile image
RR 
9 months ago

Had dinner and then anted ice creams so stopped by this Dunkin/Baskin and enjoyed a scoop with sundae. Surprised no hot fudge so had to make do with chocolate sauce. Also cookie dough. Nice evening so had them outside. 

Theresa Bryant's profile image
Theresa Bryant 
11 months ago

I guess we went at the right time because the guy working was great and the place was very clean! Ice cream was delicious of course! 

Bethany Armstrong's profile image
Bethany Armstrong 
a year ago

I don't usually leave bad reviews, but the person who served me coughed in their ungloved hand and then tried to grab a cone with that same hand. I asked for a different cone, got a dirty look and at the end of it the cone was stale and the ice cream tasted weird. 

Frequently asked questions about Baskin-Robbins

How is Baskin-Robbins rated?

Baskin-Robbins has a 2.8 star rating with 33 reviews. 

When is Baskin-Robbins open?

Baskin-Robbins is open now. It will close at 10:00 p.m.  

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