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Baskin-Robbins

2.7

About this business

Location details

42876 Truro Parish Dr, Ashburn, VA 20148, Ashburn, VA, 20148, United States

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WeekdayScheduleStatus
Mon4:30 a.m. to 9:00 p.m.
Tue4:30 a.m. to 9:00 p.m.
Wed4:30 a.m. to 9:00 p.m.
Thu4:30 a.m. to 9:00 p.m.
Fri4:30 a.m. to 9:00 p.m.
Sat5:00 a.m. to 9:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
2.766 reviews
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Amina Khan's profile image
Amina Khan 
4 months ago

“I was really disappointed to find a mosquito in ice cream. This raises serious concerns about hygiene and food safety. I hope the management takes immediate action to improve cleanliness and quality control because this should never happen.” 

Mina Grace's profile image
Mina Grace 
4 months ago

I should’ve checked the ratings first. Thanks, BR, for wrecking a childhood comfort food for me. Your mint chocolate chip tasted like someone sprinkled cinnamon all over it, the sugar cone tasted like it had been in a refrigerator with maybe onions, and the 17 sprinkles that the server put on top of my scoop were NOT worth 99 cents, not even when I told him to put more on there (he made an effort, I suppose, with unreasonable success). 

Karen Monton's profile image
Karen Monton 
5 months ago

Why is this place always so inefficient and slow? The workers are sometimes rude, and there I just no sense of urgency. Right now, there’s 4 cars in the in the drive thru, and no one answering the person that’s at the intercom. Not efficient, bad customer service. 

John Hurley's profile image
John Hurley 
7 months ago

Perhaps the worst service ever. I arrived to purchase a Polar Pizza for a gift. The staff told me I had to order thru an app on my phone. I asked if I could order directly from them, and they stated no. I asked if I could order from a computer and they stated "no -it must be through the app". So the next day I downloaded the app and ordered one and Baskin-Robbins gave me a pick up time. I arrived at the store and the SAME worker tells me I should have given more time to pick up the Polar Pizza as it takes a day or two. I tol... read more

Alex Sprague's profile image
Alex Sprague 
a year ago

Not a lot of options plus the labels are messed up. 

Frequently asked questions about Baskin-Robbins

How is Baskin-Robbins rated?

Baskin-Robbins has a 2.7 star rating with 66 reviews. 

When is Baskin-Robbins open?

Baskin-Robbins is open now. It will close at 9:00 p.m.  

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