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Baskin-Robbins

3.9

About this business

Location details

993 Southcenter Mall, Tukwila, WA 98188, Tukwila, WA, 98188, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.9137 reviews
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Cathy Lam's profile image
Cathy Lam 
3 weeks ago

I went to Baskin-Robbins around 5:30 PM today and had a really disappointing experience. I ordered a scoop of mint chocolate chip, and the texture was extremely soft—almost melted, like a smoothie. It was not normal at all. I politely told the young male employee that my ice cream seemed off and asked if I could get a scoop from a firmer batch. He refused and said, “that’s just how it is.” That didn’t make sense, especially since my friend’s ice cream (a different flavor) was clearly firm and properly frozen. I explained tha... read more

Sameh Magharious's profile image
Sameh Magharious 
4 months ago

ZERO stars. This was one of the most unprofessional and disrespectful experiences I’ve ever had at a store. My friend ordered a mango smoothie and was given something completely different—with a savory sauce in it. When we went back to get it fixed, the cashier flat-out ignored us multiple times. We asked for the manager, hoping for better service, but she was even worse—rude, dismissive, and acting like we were the problem. Absolutely unacceptable service. We will never be coming back, and I’d strongly warn others to avoid ... read more

Mark Rizk's profile image
Mark Rizk 
4 months ago

Biggest scam, false advertisement, their mango drink tastes like crap. I asked for a replacement to just sweet mango, they said no due to company policy. BR, what happened to costumer service. 🤮🥵 

Sy Somala's profile image
Sy Somala 
4 months ago

Yummy and acceptable price 

Teshale Assefa's profile image
Teshale Assefa 
10 months ago

I bought 3 ice creams for my kids on Sunday, May 18, 2025, at this location. After that, I noticed unauthorized charges of $18, $21, and $22 on my bank account for three consecutive days. These charges have not stopped. Today, I contacted my bank and closed the debit card I used at this store. Since I still have the card in my possession and no other store is involved, it’s clear that these charges are coming from this location. It appears to be a scam. I will be reporting this to the police. Please check your bank account i... read more

Frequently asked questions about Baskin-Robbins

How is Baskin-Robbins rated?

Baskin-Robbins has a 3.9 star rating with 137 reviews. 

When is Baskin-Robbins open?

Baskin-Robbins is closed now. It will open at 10:00 a.m. 

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