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Baskin-Robbins

3.4

About this business

Location details

13108 Pennsylvania Ave, Hagerstown, MD 21742, Hagerstown, MD, 21742, United States

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WeekdayScheduleStatus
Mon05:00 a.m. to 9:00 p.m.
Tue05:00 a.m. to 9:00 p.m.
Wed05:00 a.m. to 9:00 p.m.
Thu05:00 a.m. to 9:00 p.m.
Fri05:00 a.m. to 9:00 p.m.
Sat05:00 a.m. to 9:00 p.m.
Sun05:00 a.m. to 9:00 p.m.
3.464 reviews
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Melany Lopez's profile image
Melany Lopez 
a month ago

Service was bad the lady who took our order was very rude, she didn’t explain herself good and she got mad at us for not understanding, not coming here again. 

Maverick McKee's profile image
Maverick McKee 
5 months ago

So apparently because “one cooler is broken” that entitles this location to refuse to stock half of their ice cream menu. This is not the first time I’ve called this location out on their subpar conditions. It just appears I need to do it again. 

Jeff Schrembs's profile image
Jeff Schrembs 
a year ago

Went there around 7pm. Ordered banana split. They said sold out. Ordered waffle cone. Said sold out. Ordered hot fudge sundae with extra fudge and nuts. Drove off and when home saw that there was about a teaspoon full of hot fudge. Worst experience I've ever had. Highly recommend they hire more staff and stock all supplies. Wish I could leave ZERO stars 

Josh Bussard's profile image
Josh Bussard 
a year ago

To start it off, I could not hear the lady over her headset, and she kept yelling. When I finally got up to get the ice cream we had ordered, they were very confused about the order, which was fine. She took my card, handed it back, and then walked away. 5 minutes later, a girl walks back to tell me that I owe $4.80 out of my $20 bill. Which is weird, so I gave the same card back to run it again. Come to find out, she ran my card for the car behind us. Instead of trying to find a solution or refund, they just kept saying the... read more

Seth Price's profile image
Seth Price 
2 years ago

The ice cream was alright, though a bit sugary even for my tastes. 

Frequently asked questions about Baskin-Robbins

How is Baskin-Robbins rated?

Baskin-Robbins has a 3.4 star rating with 64 reviews. 

When is Baskin-Robbins open?

Baskin-Robbins is closed now. It will open at 5:00 a.m. 

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