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Baskin-Robbins
- Ice Cream & Frozen Yogurt
- Springfield, MO
About this business
Location details
1614 S Glenstone Ave, Springfield, MO 65804, Springfield, MO, 65804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:30 a.m. to 8:00 p.m. | |
| Tue | 5:30 a.m. to 8:00 p.m. | |
| Wed | 5:30 a.m. to 8:00 p.m. | |
| Thu | 5:30 a.m. to 8:00 p.m. | |
| Fri | 5:30 a.m. to 8:00 p.m. | |
| Sat | 5:30 a.m. to 8:00 p.m. | |
| Sun | 5:30 a.m. to 8:00 p.m. |
Ordered a lactose free ice cream cake online on 2/8 then I got a voicemail on 2/11 that they are unable to do the lactose free, asked if I would like to pick another flavor otherwise I would have to come in store to get a refund for my online order. Called spoke with the owner and he said unfortunately that’s their policy so I’m already frustrated but I make the extra trip to go get the refund since I had to order a cake elsewhere and get to the store and they can’t do the refund because the manager isn’t there. I get told t... read more
Closed the doors at 7:56pm. That’s not the correct time to close. Then I go to the drive through and they say that they clean and close the ice cream counter at 7:45. As a business owner this is not how you run operations. You close down at 8 not 15minutrs before so that when it’s close you run out the door. Bubblegum ice cream after my mom died would have made my night but the little girls working here clearly haven’t been taught how closing a store at night works. Customers should be first not your pipe you’ve got to go sm... read more
40 minutes before closing we place an order as staff is pulling out ice cream from display units. She said we can’t get ice cream because they are cleaning the coolers. I said that’s why we were there and here was our order, which was still in the display cooler. The rude employee wanted to stand her ground but luckily the other young lady decided to scoop the ice cream, accept payment, and then continue closing 30min before closing time. I must say/scream to management/ownership, do you not care? In the new world of reviews... read more
Bad experience at this store. Staff was super rude. If you’re expecting good service and a cake that looks great and tastes great visit St Micheal’s downtown.
Frequently asked questions about Baskin-Robbins
How is Baskin-Robbins rated?
Baskin-Robbins has a 2.4 star rating with 62 reviews.
When is Baskin-Robbins open?
Baskin-Robbins is open now. It will close at 8:00 p.m.
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